1 of 1 Apprenticeship Service Management Jobs in Manchester

access to reliable and efficient tech resources. Role MAIN DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES: Provide first-line IT support to staff and students, delivering prompt, polite, and professional customer service Troubleshoot and resolve issues across all infrastructure, ICT system, hardware and software Assist with the setup, configuration, and maintenance of computers, laptops, tablets, printers, and AV equipment Support ICT … use across the school and escalate complex issues to the appropriate members of the IT Support department when needed Assist with user account management, software installations, updates, and access control Help maintain and update the school’s IT inventory, tracking equipment and logging activity Support the maintenance of the school network, including Wi-Fi and server infrastructure under supervision … CompTIA A+ (IT support and maintenance) Cisco Certified Network Associate (CCNA) (Networking) Microsoft Certified Solutions Associate (MCSA) (Microsoft technologies) Certified Information Systems Security Professional (CISSP) (Cybersecurity) ITIL Foundation (IT service management) Google IT Support Professional Certificate (entry-level IT support skills) Transferable Experience: Even if there’s no role at the school, you’ll have gained: Level More ❯