Service Management Job Trends in Manchester

Service Management
North West > Manchester

The table below provides summary statistics and salary benchmarking for jobs advertised in Manchester requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 107 46 93
Rank change year-on-year -61 +47 +40
Permanent jobs citing Service Management 24 132 61
As % of all permanent jobs in Manchester 0.83% 4.98% 2.39%
As % of the Processes & Methodologies category 1.04% 5.30% 2.63%
Number of salaries quoted 19 26 52
10th Percentile £30,000 £31,000 £30,125
25th Percentile £40,250 £37,809 £37,442
Median annual salary (50th Percentile) £57,500 £47,000 £50,000
Median % change year-on-year +22.34% -6.00% +6.10%
75th Percentile £71,938 £67,500 £72,433
90th Percentile £89,100 £91,250 £89,875
North West median annual salary £45,497 £47,250 £50,000
% change year-on-year -3.71% -5.50% +11.11%

All Process & Methodology Skills
Manchester

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Manchester.

Permanent vacancies with a requirement for process or methodology skills 2,312 2,490 2,318
As % of all permanent jobs advertised in Manchester 79.67% 93.86% 90.97%
Number of salaries quoted 1,396 1,165 1,857
10th Percentile £28,250 £32,200 £32,500
25th Percentile £36,250 £40,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £57,500
Median % change year-on-year - -4.35% -
75th Percentile £72,500 £72,500 £71,250
90th Percentile £87,500 £87,000 £84,056
North West median annual salary £50,000 £52,000 £52,500
% change year-on-year -3.85% -0.95% -4.55%

Service Management
Job Vacancy Trend in Manchester

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Manchester.

Service Management job vacancy trend in Manchester

Service Management
Salary Trend in Manchester

Salary distribution trend for jobs in Manchester citing Service Management.

Salary distribution trend for jobs in Manchester citing Service Management

Service Management
Salary Histogram in Manchester

Salary distribution for jobs citing Service Management in Manchester over the 6 months to 13 January 2026.

Salary histogram for Service Management in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Salford -7 1 £57,500 - 1
Service Management
North West

Service Management
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 3 (12.50%) Chatbot
2 1 (4.17%) Microsoft Office
Business Applications
1 3 (12.50%) SAP S/4HANA
2 1 (4.17%) Oracle ERP
Cloud Services
1 5 (20.83%) Azure
2 2 (8.33%) Azure DevOps
2 2 (8.33%) Entra ID
2 2 (8.33%) Microsoft 365
3 1 (4.17%) Amazon EKS
3 1 (4.17%) Amazon GuardDuty
3 1 (4.17%) AWS
3 1 (4.17%) AWS Lambda
3 1 (4.17%) Azure Cosmos DB
3 1 (4.17%) Azure Data Factory
3 1 (4.17%) Azure Monitor
3 1 (4.17%) Azure Sentinel
3 1 (4.17%) Azure Stack
3 1 (4.17%) Azure Synapse Analytics
3 1 (4.17%) CloudFront
3 1 (4.17%) IaaS
3 1 (4.17%) Mimecast
3 1 (4.17%) PaaS
3 1 (4.17%) Serverless
Communications & Networking
1 1 (4.17%) Internet
Database & Business Intelligence
1 1 (4.17%) Azure SQL Database
1 1 (4.17%) Data Lake
Development Applications
1 1 (4.17%) Git
1 1 (4.17%) JIRA
General
1 11 (45.83%) Social Skills
2 7 (29.17%) Finance
3 6 (25.00%) Analytical Skills
4 3 (12.50%) Retail
5 2 (8.33%) Inclusion and Diversity
5 2 (8.33%) Pharmaceutical
6 1 (4.17%) Banking
6 1 (4.17%) Law
6 1 (4.17%) Legal
6 1 (4.17%) Manufacturing
6 1 (4.17%) Organisational Skills
Job Titles
1 4 (16.67%) Senior
1 4 (16.67%) Service Desk Operator
2 3 (12.50%) Analyst
2 3 (12.50%) Artificial Intelligence Engineer
2 3 (12.50%) Automation Engineer
3 2 (8.33%) Business Analyst
3 2 (8.33%) Consultant
3 2 (8.33%) Delivery Manager
3 2 (8.33%) Financial Analyst
3 2 (8.33%) SAP Business Analyst
3 2 (8.33%) SAP Manager
3 2 (8.33%) SAP Support
3 2 (8.33%) SAP Support Analyst
3 2 (8.33%) Senior Analyst
3 2 (8.33%) Senior Business Analyst
3 2 (8.33%) Senior SAP Business Analyst
3 2 (8.33%) Senior SAP Support Analyst
3 2 (8.33%) Senior Support Analyst
3 2 (8.33%) Service Delivery Manager
3 2 (8.33%) Service Manager
Libraries, Frameworks & Software Standards
1 3 (12.50%) SAP Fiori
2 1 (4.17%) Software Packaging
Miscellaneous
1 3 (12.50%) AI Agents
1 3 (12.50%) Analytical Mindset
1 3 (12.50%) FMCG
2 1 (4.17%) Driving Licence
2 1 (4.17%) Enterprise Software
2 1 (4.17%) Enterprise Storage
2 1 (4.17%) IoT
Operating Systems
1 5 (20.83%) Windows
Processes & Methodologies
1 15 (62.50%) ITIL
2 12 (50.00%) ITSM
3 11 (45.83%) Problem-Solving
4 8 (33.33%) Decision-Making
5 7 (29.17%) Customer Service
6 6 (25.00%) Continuous Improvement
6 6 (25.00%) Service Delivery
7 5 (20.83%) Analytics
7 5 (20.83%) Collaborative Culture
8 4 (16.67%) AI
8 4 (16.67%) Change Management
8 4 (16.67%) Knowledge Management
8 4 (16.67%) Machine Learning
8 4 (16.67%) Project Delivery
8 4 (16.67%) Stakeholder Management
8 4 (16.67%) Time Management
8 4 (16.67%) User Experience
9 3 (12.50%) Agile
9 3 (12.50%) Predictive Analytics
9 3 (12.50%) Workflow
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) PowerShell
Qualifications
1 2 (8.33%) Degree
1 2 (8.33%) ITIL Certification
1 2 (8.33%) Microsoft Certification
1 2 (8.33%) Security Cleared
2 1 (4.17%) Azure Certification
2 1 (4.17%) DBS Check
2 1 (4.17%) ITIL Foundation Certificate
2 1 (4.17%) SC Cleared
Quality Assurance & Compliance
1 2 (8.33%) Cyber Essentials
1 2 (8.33%) NIST
2 1 (4.17%) Cyber Essentials PLUS
2 1 (4.17%) ISO/IEC 27001
System Software
1 3 (12.50%) Active Directory
2 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) Terraform
2 1 (4.17%) Microsoft Intune
Vendors
1 6 (25.00%) Microsoft
2 5 (20.83%) SAP
2 5 (20.83%) ServiceNow
3 3 (12.50%) Genesys
4 2 (8.33%) Oracle
5 1 (4.17%) CrowdStrike
5 1 (4.17%) Databricks
5 1 (4.17%) VMware