1 to 1 of 1 Apprenticeship Social Skills Jobs in Manchester with Remote Work Options

Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customer service and ensuring users are informed and satisfied Administrative Duties: Complete … on various systems when users request it Onboarding of new learners for IT systems - Zoom, Moodle, CRM, Website and WhatApp Training Level 3 Information Communication Technician apprenticeship programme Remote based training via Teams or Zoom with a dedicated trainer and expert in IT Mentor support We want to develop and … 9.00am - 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Friday, 28th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Administrative skills Number skills Analytical skills Team working Creative Qualifications English more »