2 of 2 Apprenticeship Microsoft Jobs in Mansfield

Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist with password resets, & administration of Microsoft 365. Helping with customer service related tasks such as missing bookings, invoice errors and more Supporting customers with broadband, mobile and SIM issues Conduct More ❯

SLAs and to a high standard of satisfaction. Provide virtual training on software and software modules to a number of high-level customers using Microsoft Teams. Create training/support materials for use by customers from a virtual help-desk platform. Training duties Design live training sessions for custom … Organisation skills Problem solving skills Team working Troubleshooting skills Multitasking skills High level of customer service Able to work independently Technical skills Proficient in Microsoft Office Self starter Motivated Punctual Ambitious Willingness to learn Positive & can do attitude Qualifications 5 GCSE's including English and Maths GCSE, grade (A More ❯