with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365. Installing Windows and Mac based operating systems on to customer’s devices. Understanding of basic networking, IP configuration, and troubleshooting connection issues. Able to use basic NTFS & FAT32 file systems for More ❯
customer queries on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer … Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, and PowerShell. 90% of QA apprentices secure permanent More ❯
