Apprenticeship 1st Line Support Jobs in the Midlands

1 of 1 Apprenticeship 1st Line Support Jobs in the Midlands

1st Line Support Apprentice

Prospect House, 1 Prospect Place, Derby, England
INFUSE TECHNOLOGY LIMITED
PKF Infuse is committed to delivering IT support with a human touch. We’re looking for an enthusiastic and motivated IT Support Technician Apprentices to join our Helpdesk Team. This is an opportunity to kick-start your career in tech with a company that values curiosity, collaboration, and continuous learning. Role Provide first-line technical support to clients via phone, email, and live chat Diagnose and resolve basic IT issues, escalating where necessary Build and configure IT equipment for deployment Assist with new user setups and password resets Support workstation installations and basic network admin tasks Maintain accurate and up-to-date client documentation Contribute to a positive … people-first support experience Training Information Communications Technician Level 3. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:
1st Line Support
the Midlands
10th Percentile
£23,450
25th Percentile
£25,500
Median
£27,500
75th Percentile
£29,250
90th Percentile
£29,500