9 of 9 Apprenticeship Customer Service Jobs in the Midlands

seeking to appoint a Software Support Apprentice within our Abloy UK team. You will learn how to ensure that our customers receive 100% customer satisfaction in technical enquiries. Role The successful candidate will be answering technical and user experience tickets through our online helpdesk as well … user guides and other communications. Training There may be an opportunity for a full-time role after successful completion of this apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF WOLVERHAMPTON COLLEGE Working Week Monday to Friday, 8am to 5pm (8am to 1pm on Friday ...

Process improvement Automation Data and operational efficiency Learning how a scaling business operates end-to-end You will gain exposure across: Operations Commercial & Sales Customer Service Finance Marketing Technology & Systems A key part of the role will focus on helping Arca explore and implement practical AI solutions that … improve internal efficiency, reporting, customer experience, and decision-making. Key Responsibilities: AI & Systems Development Support the identification of opportunities to introduce AI tools across the business Help research, test, and implement AI platforms and automation solutions Assist with integrating AI into workflows, reporting, customer communications, and operational processes ...

based systems such as Microsoft 365 and remote access tools Learn and follow company procedures, health and safety, and data protection policies Provide excellent customer service when assisting colleagues. Active Directory and user account management Cyber security Device deployment and imaging Cloud technologies and remote support IT service … Closing Date Friday, 10th July 2026 Start Date Monday, 13th July 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English GCSE, grade 4 (Essential ...

Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY’s standards. Role Act as the first point of contact for logs raised via Service Now, ensuring tickets … ensuring users across all locations receive consistent and timely technical assistance. Deliver dedicated technical support to executives and directors, providing a high level of service, discretion, and rapid response to minimise disruption to business operations. Coordinate new starter IT setup, including preparing laptops, mobile devices, and account access ahead ...

This is an exciting opportunity for someone looking to begin a career in administration, data management, and customer service within the healthcare sector. The successful candidate will support the day-to-day running of the clinic. The role will include both administrative and receptionist responsibilities. Role Greeting patients … Closing Date Friday, 24th July 2026 Start Date Wednesday, 29th July 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE, grade Grade ...

Strategy. Role Day-to-day tasks include: Providing first line technical support answering support queries via phone and email Maintaining a high degree of customer service support Taking ownership of user problems and be proactive in dealing with user issues Logging all calls on the Councils helpdesk system … Closing Date Thursday, 23rd July 2026 Start Date Monday, 17th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Initiative Patience Physical fitness Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade ...

Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up. ...

Looking to kickstart your career in tech? Join the Service Desk team at 848 IT Services as an apprentice and become the first point of contact for our customers. You’ll help install, troubleshoot, and resolve technical issues while delivering top-tier customer service. Role Answer client calls … raise support tickets Triage tickets that come through to the service desk Take ownership of users’ issues and identify appropriate solutions to resolve service incidents and requests yourself or through escalation channels Provide onsite support if/when required Provide users with regular communication on the progress ...

Positions Available 1 Closing Date Friday, 28th August 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Logical Team working Initiative Physical fitness Good time management Ability to prioritise Determination Qualifications Maths and English GCSE, grade Minimum C/… solutions, the company provides efficient, reliable, and professional services to a wide range of clients, delivering projects to the highest standards while maintaining excellent customer service. ...