6 of 6 Apprenticeship Customer Service Jobs in the Midlands

accurately and efficiently, becoming an expert in our products and services. Support customers both remotely and in person, ensuring a positive experience. Maintain accurate customer records and track interactions using company systems. Collaborate with the team to share insights, ideas, and best practices. Take ownership of your professional development … learning about customer service, communication, and problem-solving. Learn and apply knowledge of relevant regulations and standards that impact our clients’ work. Identify trends in customer feedback and suggest improvements to enhance the service experience. Office support/admin including quality checking products and helping during ...

Software Engineering Degree Apprentice, you’ll learn to configure solutions, write code in C#, TypeScript and React, and support customer solutions using Microsoft Power Platform. This will incorporate AI as a feature of the solution. Role An average week will include working with your team on customer projects … within a broader digital and technology apprenticeship, equipping learners to work across the full software development lifecycle. Monitoring the support queue and investigating any customer issues Configuring the Microsoft Platform Writing code to meet customer requirements Talking to customers and gathering customer requirements Training BSc (Hons) Digital ...

support the delivery of IT to staff and delegates. Role Key responsibilities: Assist in the resolution of technical faults and changes within the agreed service level agreements set out. Progressing and escalating issues accordingly. Keep accurate records in the service management system, making sure that customers always receive … support, monitoring and development of internal IT Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer service and be fully responsive to the needs of the customers and employers. Work alongside third-party partners/providers either as part ...

become part of the Derbyshire Constabulary "family" based at their Force Headquarters in Ripley. The purpose of these roles is to provide a customer-focused, effective and efficient administrative support to the Regional Forces. Role Provide technical support to customers both internal and external through a range of communication … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners, and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders, escalating as necessary, for example, password resets Support the roll ...

With support, training and guidance, this role has responsibility for ensuring effective provision and continuity of best in class customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA’s and contracts. Role Build … maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers’ needs and their supply chain structure. Seek to identify and deliver organic growth opportunities with existing customers and drive for synergy benefits between customers Data ...

SharePoint. Log, update, and manage support requests using ticketing systems such as Autotask and Halo, ensuring accurate documentation and a clear audit trail. Support service level agreements (SLAs) by responding to tickets promptly and escalating issues when required. Provide technical support to internal users and external customers via phone … Closing Date Tuesday, 31st March 2026 Start Date Wednesday, 1st April 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer HUBTEL ...