20 of 20 Apprenticeship Customer Service Jobs in the Midlands

Apprentice to join our Nottingham team. This role combines hands-on experience supporting our Installation Technicians. You'll gain experience across several areas, develop customer service, communication & organisational skills whilst learning about the installation and servicing of gaming and amusement equipment. Role Key Responsibilities Customer Service Provide a professional, friendly and helpful service to customers at all times. Represent The Rudd Group positively whilst working on customer sites. Develop effective communication skills when dealing with customers, colleagues and suppliers. Assist in resolving customer queries by communicating with the appropriate departments. Learn ...

Apprentice to join our Nottingham team. This role combines hands-on experience supporting our Installation Technicians. You'll gain experience across several areas, develop customer service, communication & organisational skills whilst learning about the installation and servicing of gaming and amusement equipment. Role Key Responsibilities Customer Service Provide a professional, friendly and helpful service to customers at all times. Represent The Rudd Group positively whilst working on customer sites. Develop effective communication skills when dealing with customers, colleagues and suppliers. Assist in resolving customer queries by communicating with the appropriate departments. Learn ...

This role combines customer service, reception, and business admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment. Role Welcome visitors … customers, and guests to the Gallagher office in a professional and friendly manner Manage the reception area and customer experience facilities, ensuring they are well-presented at all times Escort visitors and assist with sign-in procedures where required Answer and direct incoming telephone calls professionally Support customer ...

accurately and efficiently, becoming an expert in our products and services Support customers both remotely and in person, ensuring a positive experience Maintain accurate customer records and track interactions using company systems Collaborate with the team to share insights, ideas, and best practices Take ownership of your professional development … learning about customer service, communication, and problem-solving Learn and apply knowledge of relevant regulations and standards that impact our clients’ work Identify trends in customer feedback and suggest improvements to enhance the service experience Office support/admin including quality checking products and helping during ...

Opticians is looking for a hardworking and friendly Business Administrator Apprentice to join our busy independent opticians. You will gain valuable experience in administration, customer service and business operations while working towards a Level 3 Business Administrator apprenticeship with Nottingham College. Role Duties include: Answering phone calls … Booking appointments and contacting customers Filing records and completing paperwork Using Microsoft Office, including Word and Excel Supporting staff training and meetings Assisting with customer service and optical duties Training Business Administrator Standard Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0) Functional ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

even further. Role Full training will be provided to ensure that you are able to: Arrange appointments for our nationwide team of technicians Assess customer issues and order parts where necessary to ensure that our technicians are equipped to get things sorted first time Maintain accurate and detailed records … customer interactions using our bespoke, in-house systems Collaborate with internal teams to ensure prompt resolution of customer concerns To be successful in this role, it would be great to have: Excellent communication skills, both verbal and written Strong problem-solving and analytical abilities Proficiency in using computerised ...

Liaise in a professional manner with each member of the team, providing relevant information Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers Training Business Administrator Level 3. … Closing Date Friday, 30th October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Non judgemental Patience About the Employer TCG MEDICAL SERVICES LIMITED St Mark’s Medical Centre ...

successful applicant will gain valuable experience working within an NHS setting. Role The following are core responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Maintain and monitor the practice appointment system Process personal, telephone and e-requests … from other members of the practice Answer incoming phone calls, transfer calls or deal with the callers’ requests appropriately Signpost patients to the correct service Initiating contact with and responding to requests from patients, team members and external agencies Clinically code data on EMIS Data entry ...

support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution of 1st and 2nd line technical issues Meeting key performance targets and service standards Contributing to process and technical improvements Work closely with colleagues to deliver excellent customer service Training Why choose our Cloud Network Specialist ...

provide first-line IT support to users across the organisation, while developing the technical knowledge, customer service skills, and practical experience required for a career in IT support. Role The role will support the IT Helpdesk team with hardware, software, user access, equipment preparation, asset administration, and routine … service desk activities. The apprentice will work under the guidance of experienced IT colleagues, escalating more complex issues where required and gaining exposure to IT infrastructure, security systems, business applications, and project work. Key Responsibilities Log, update, and assist with resolving IT Service desk tickets within the ticketing ...

monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. … calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network ...

Closing Date Thursday, 8th October 2026 Start Date Monday, 12th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Physical fitness Qualifications English and Maths GCSE … Precision Engineers, Automotive, Manufacturing, Construction, Engineering, Shop-fitting, Sign-making and other industries As a long-established family stockholder, we pride ourselves on excellent customer service, next-day delivery from stock, reliability and competitive pricing. ...

Start your career with Hugo Technology as a Business Administration Apprentice, help keep the business running smoothly by supporting admin tasks, internal coordination, customer or supplier communication, document management, scheduling, and basic reporting. Role General administration would be a core part of the role. This could include maintaining records … date. Team support would likely involve helping different departments with routine tasks. For example, the apprentice might support operations, finance, sales, customer service, HR, or project teams depending on where help is needed. Communication tasks could include responding to emails, answering basic queries, arranging meetings, taking messages, speaking ...

Hayley Group, our people, service and expertise have driven our success for over 50 years. As we continue to grow, we're looking for a HR Data & Systems Apprentice to join our HR team. This is a great opportunity for someone interested in technology, data and HR systems … DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector. The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing ...

career in the travel industry within a supportive and exciting team. Role Assisting customers with booking holidays, flights, hotels, and travel packages Providing excellent customer service and advice to ensure client satisfaction Developing a deep understanding of different travel destinations and products Using IT systems to manage bookings … customer profiles, and itineraries Helping clients choose the best travel options based on their needs and preferences Keeping up to date with travel trends, offers, and industry news Training This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification ...

Positions Available 1 Closing Date Thursday, 1st October 2026 Start Date Wednesday, 7th October 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Initiative Physical fitness UK Driving License Qualifications Electrical Electrical Installations Level … renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources. We excel in providing ...

using a Content Management System (CMS). Design basic marketing materials using tools such as Canva or Adobe Express. Support email marketing campaigns and customer communications. Monitor campaign performance using Google Analytics and social media insights. Conduct market and competitor research. Assist with SEO activities to improve website visibility. … Help organise company events, exhibitions and promotional activities. Ensure all marketing activity reflects the company's brand identity. Maintain and update customer records within the CRM system. Ensure data accuracy, completeness, and compliance with GDPR requirements. Support lead management processes and sales pipeline activities. Manage and optimise company LinkedIn ...

phone and e-mail, processing purchase orders and sales invoices. Great company with progression opportunities. Role Responsibilities will include: Providing office support including customer and employee support Assisting director with management of the business Keeping well-organised files and records of business activity Researching company data and archived reports … Closing Date Monday, 28th September 2026 Start Date Monday, 12th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Logical Team working Initiative Positive attitude Willingness to learn and grow Polite and considerate ...

great opportunity to work in the pharmacy industry at Bushbury Lane Pharmacy and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard. Role The duties as a pharmacy services … Positions Available 1 Closing Date Monday, 19th October 2026 Start Date Monday, 26th October 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Initiative Qualifications English GCSE, grade Grade 4/C (Essential) Maths GCSE, grade Grade 4/C (Essential) About ...