7 of 7 Apprenticeship IT Support Jobs in the Midlands

IT Support Apprentice Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. … week) Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About … the Role As an IT Support Apprentice , you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT More ❯

As part of your apprenticeship, you will support the IT team, assisting with the availability, security, and performance of our IT systems. This role provides hands-on experience in technical support, infrastructure maintenance, and service improvements, helping to build a strong foundation in IT. Role Provide … first-line technical support to users, diagnosing and resolving hardware, software, and network issues. Assist in the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices. Help manage user accounts, permissions, and IT security settings across company systems. Respond to service requests … and IT support tickets, escalating complex issues when necessary. Learn and apply cyber security and data governance best practices to help protect company data and infrastructure. Participate in IT projects, including system upgrades, migrations, and rollouts. Maintain a professional and customer-focused approach when assisting colleagues with More ❯

passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing … essential IT skills while working on real-world projects. Role Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in networking … Communications Technician Level 3 Apprenticeship Standard: This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career Potential opportunities for full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday - Friday, between More ❯

learn the knowledge and skills required to analyse problems, identifying the cause and using your judgement to restore function in line with University C&IT standards. You will learn to communicate complex IT technical problems and requirements in an understandable fashion to non-technical staff. Role Main duties … you will learn: Be fully conversant with all areas of desktop IT support, including Windows desktop operating systems and Microsoft applications. Troubleshooting of client-side faults and application of fixes to ensure continuity of network services solution, referring to more senior team members for specialist advice. Ensuring client … and systems. Obtaining quotes for computer equipment and software with guidance from more senior team members, and making recommendations on repair, retention or replacement. Support the desktop service on an ongoing basis, working closely with the central IT Service Desk and senior team members where appropriate to ensure More ❯

Are you passionate about technology and eager to launch your career in IT? We’re looking for a driven and enthusiastic IT Support Apprentice to join our dynamic team! If you're ready to turn your passion for tech into a thriving career, apply now and take … the first step towards an exciting future in IT! Role As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work Provide technical support to end-users via phone … up and maintain user accounts, passwords, and permissions on various systems Perform regular system updates and software patches Assist with network maintenance and monitoring Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure Document issues, resolutions, and any actions taken in support More ❯

We’re looking for a friendly, enthusiastic apprentice to join our first line support team. You’ll be the first point of contact for customers experiencing IT issues. Your main job is to log, assess, and resolve common problems where possible, or escalate them to more experienced technicians … and remote systems Reset passwords and unlock accounts Solve printer problems and local hardware issues Use ticketing systems to manage and track fault reports Support customers over the phone and via email with patience and professionalism Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft … Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million More ❯

Are you passionate about technology and eager to build a career in IT? EPX Ltd is offering an exciting IT Apprenticeship opportunity that provides hands-on experience, industry-leading training, and a pathway to a successful future in tech. Role Provide support to customers, suppliers, and partners … via telephone, remote support and onsite visits Create and take ownership of tickets and be responsible for allocated work Communicate effectively with customers via telephone and maintain excellent written job-notes throughout Adhere to and contribute toward company processes and procedures Manage your workload, whilst meeting and exceeding KPIs … and targets Carry out Project Engineering works when required by Professional Services Provide support to all other areas of the business where required Training Information Communications Technician Level 3 Apprenticeship Standard Full training and support will be provided by your workplace mentor and from the Baltic team Possible More ❯