7 of 7 Apprenticeship IT Support Jobs in the Midlands

Tel Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. Role Tel Group is seeking an enthusiastic and … motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. You’ll work alongside experienced engineers to provide 1st line support to our education … customers — resolving helpdesk tickets, assisting with hardware and software setups, and supporting day-to-day IT operations. You’ll also have the opportunity to develop skills in networking, cloud services, and cybersecurity as part of your structured apprenticeship training. This is a fantastic opportunity to build a solid foundation in IT support within a dynamic, friendly, and More ❯

Kickstart your tech career at Tupton Hall School! As an IT Support Apprentice, you’ll gain hands-on experience supporting users, maintaining systems, and solving network issues. Join a forward-thinking team within Redhill Academy Trust—earn while you learn and apply today to shape your future! Role Manage own workload through the allocation of calls via the … helpdesk Provide day to day IT Support for the local academy To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy To ensure support calls with external support companies for both hardware and software issues are logged, and resolving … issues with external support engineers To ensure technical assistance is provided at extra-curricular events Manage printing resources across the Academy Maintain user accounts including creation of new user accounts where appropriate. Assign staff and pupil passwords Provide support to the Academy in its use of media, from recording classes and events through the editing process. Maintain inventories More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

about innovation, teamwork, and helping our people shine. From smart digital systems to supporting sustainable building solutions, we use technology every day to make a real difference. As an IT Apprentice, you’ll be part of a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. … Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all areas of the ICT department are presented in a professional … and organised manner. Operate within a safe, healthy and environmentally responsible manner at all times. Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external More ❯

Kickstart Your Career as an IT Apprentice with Epwin! Are you curious, motivated, and ready to take your first big step into the world of IT? Join Epwin Group one of the UKs leading names in modern building products and start learning, earning, and growing your skills from day one! At Epwin, were all about innovation, teamwork, and … helping our people shine. From smart digital systems to supporting sustainable building solutions, we use technology every day to make a real difference. As an IT Apprentice, youll be part of a friendly, supportive team where no two days are the same. You will be solving problems, learning from experts, and gaining hands-on experience that sets you up … Print queue administration and user access. New equipment ordering and installation. Phone Systems administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all More ❯

As an IT Helpdesk Engineer, you will play a crucial role in ensuring the smooth operation of our client’s technology infrastructure. You will work closely with other team members, respond to support requests, and contribute to project initiatives from the office and at client sites. Role Responsibilities: Respond promptly to client enquiries via phone, email, or in … software, and network issues Escalate complex problems to senior technicians or relevant teams Maintain accurate records of incidents and resolutions Team Collaboration: Collaborate with the rest of the Technical Support team to resolve technical challenges Participate in team meetings, knowledge sharing sessions, and training Contribute to the development of best practices and standard operating procedures Client Site Project Work … Assist in deploying and configuring hardware and software solutions at client locations Conduct system upgrades, installations, and migrations Provide on-site support during project implementations Ensure client satisfaction by delivering high-quality service Documentation: Create and update technical documentation, including user manuals and troubleshooting guides Maintain an inventory of hardware, software licenses, and peripherals Security and Compliance: Adhere to More ❯