3 of 3 Apprenticeship IT Support Jobs in the Midlands

looking for a motivated and enthusiastic Junior IT Support Technician to join our team and support the day-to-day IT needs of our business across multiple buildings and client environments. This is an excellent opportunity for someone at the start of their IT career … genuine passion for technology. Role Provide first line IT support to staff across multiple sites Set up new users, devices, laptops, desktops, phones, and peripherals Assist with on boarding new clients and preparing equipment Troubleshoot day to day hardware and software issues Support Wi-Fi, internet, printer ...

Start your IT career with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client … Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony ...

from FTC’s solutions, which are designed to improve safety, compliance, and operational efficiency across site fleets and equipment. Role Provide 1st line systems support to internal staff and external customers via phone and email Assist customers with queries relating to FTC systems (e.g. fleet management platforms, connected safety … solutions, user access, reporting) Diagnose and resolve basic system and user issues, escalating where required Support the setup, configuration, and onboarding of new customer systems Maintain and update customer accounts, user access, and system data across core platforms Assist with system integrations, updates, and improvements as new solutions ...