IT Support Jobs in the Midlands

IT Support
England > Midlands

The median IT Support salary in the Midlands is £28,500 per year, according to job vacancies posted during the 6 months leading to 22 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 32 53 130
Rank change year-on-year +21 +77 +11
Permanent jobs requiring an IT Support 436 488 221
As % of all permanent jobs advertised in the Midlands 6.32% 4.02% 2.45%
As % of the Job Titles category 6.86% 4.26% 2.74%
Number of salaries quoted 265 414 140
10th Percentile £19,750 £22,250 £21,225
25th Percentile £25,500 £24,000 £25,000
Median annual salary (50th Percentile) £28,500 £27,000 £27,500
Median % change year-on-year +5.56% -1.82% +10.00%
75th Percentile £33,750 £33,750 £33,153
90th Percentile £38,750 £37,500 £37,625
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,358 11,457 8,078
% of permanent jobs with a recognized job title 92.21% 94.46% 89.66%
Number of salaries quoted 2,646 8,456 4,548
10th Percentile £26,750 £26,250 £28,500
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

IT Support
Job Vacancy Trend in the Midlands

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support in the Midlands

IT Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support in the Midlands.

Salary trend for IT Support in the Midlands

IT Support
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support in the Midlands over the 6 months to 22 May 2025.

Salary histogram for IT Support in the Midlands

IT Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Midlands region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +36 277 £30,000 +9.09% 49
East Midlands -15 159 £27,750 +5.71% 42
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 22 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support in the job title.

1 301 (69.04%) Windows
2 261 (59.86%) Social Skills
3 251 (57.57%) Problem-Solving
4 183 (41.97%) Microsoft
5 157 (36.01%) Microsoft 365
6 138 (31.65%) Active Directory
7 116 (26.61%) Mathematics
8 112 (25.69%) AWS
9 101 (23.17%) Line Management
10 100 (22.94%) Presentation Skills
10 100 (22.94%) Enterprise Software
11 99 (22.71%) Azure
12 88 (20.18%) Driving Licence
13 86 (19.72%) Customer Service
14 85 (19.50%) Degree
15 77 (17.66%) Cybersecurity
16 60 (13.76%) Windows 10
17 56 (12.84%) ITIL
18 52 (11.93%) LAN
18 52 (11.93%) WAN
18 52 (11.93%) Mentoring
19 49 (11.24%) Cisco
20 46 (10.55%) VoIP
20 46 (10.55%) Linux
21 44 (10.09%) Cisco Certification
21 44 (10.09%) CCNA
22 43 (9.86%) ITSM
23 42 (9.63%) Windows Server
24 38 (8.72%) SharePoint
25 37 (8.49%) Microsoft Office

IT Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (8.72%) SharePoint
2 35 (8.03%) Microsoft Exchange
3 13 (2.98%) Confluence
Applications
1 37 (8.49%) Microsoft Office
2 12 (2.75%) Microsoft Excel
Business Applications
1 7 (1.61%) Dynamics NAV
2 6 (1.38%) NetSuite
2 6 (1.38%) SAP ERP
3 4 (0.92%) Dynamics CRM
Cloud Services
1 157 (36.01%) Microsoft 365
2 112 (25.69%) AWS
3 99 (22.71%) Azure
4 34 (7.80%) Entra ID
5 18 (4.13%) OneDrive
6 13 (2.98%) Cloud Computing
7 11 (2.52%) Power Platform
7 11 (2.52%) SaaS
8 9 (2.06%) PowerApps
9 8 (1.83%) PaaS
10 7 (1.61%) Google Workspace
10 7 (1.61%) Power Automate
11 6 (1.38%) Google Docs
12 5 (1.15%) Mimecast
13 1 (0.23%) Dynamics 365
Communications & Networking
1 52 (11.93%) LAN
1 52 (11.93%) WAN
2 46 (10.55%) VoIP
3 33 (7.57%) Network Security
4 29 (6.65%) Firewall
5 27 (6.19%) Internet
5 27 (6.19%) WLAN
6 23 (5.28%) TCP/IP
7 22 (5.05%) DHCP
8 19 (4.36%) DNS
9 10 (2.29%) 3G
9 10 (2.29%) 4G
9 10 (2.29%) ADSL
9 10 (2.29%) VPN
10 8 (1.83%) Wi-Fi
11 6 (1.38%) VLAN
12 2 (0.46%) iSCSI
12 2 (0.46%) SAN
13 1 (0.23%) Remote Desktop
Database & Business Intelligence
1 3 (0.69%) MS Access
Development Applications
1 17 (3.90%) JIRA
General
1 261 (59.86%) Social Skills
2 100 (22.94%) Presentation Skills
3 32 (7.34%) Retail
4 28 (6.42%) Law
5 26 (5.96%) Analytical Skills
6 11 (2.52%) Telecoms
7 10 (2.29%) Legal
8 7 (1.61%) Automotive
8 7 (1.61%) Public Sector
9 6 (1.38%) Organisational Skills
10 5 (1.15%) Finance
11 4 (0.92%) Inclusion and Diversity
12 3 (0.69%) Marketing
13 2 (0.46%) Billing
13 2 (0.46%) Manufacturing
14 1 (0.23%) Pharmaceutical
14 1 (0.23%) Publishing
Miscellaneous
1 100 (22.94%) Enterprise Software
2 88 (20.18%) Driving Licence
3 30 (6.88%) CCTV
4 16 (3.67%) EPoS
5 13 (2.98%) Onboarding
6 6 (1.38%) Self-Motivation
7 3 (0.69%) Social Media
8 1 (0.23%) Data Protection Act
8 1 (0.23%) e-Learning
8 1 (0.23%) iPhone
8 1 (0.23%) Management Information System
8 1 (0.23%) Replication
Operating Systems
1 301 (69.04%) Windows
2 60 (13.76%) Windows 10
3 46 (10.55%) Linux
4 42 (9.63%) Windows Server
5 29 (6.65%) Mac OS
6 18 (4.13%) Apple iOS
7 14 (3.21%) Windows 7
8 8 (1.83%) Android
9 2 (0.46%) Red Hat Enterprise Linux
Processes & Methodologies
1 251 (57.57%) Problem-Solving
2 116 (26.61%) Mathematics
3 101 (23.17%) Line Management
4 86 (19.72%) Customer Service
5 77 (17.66%) Cybersecurity
6 56 (12.84%) ITIL
7 52 (11.93%) Mentoring
8 43 (9.86%) ITSM
9 35 (8.03%) Asset Management
10 30 (6.88%) Computer Science
11 27 (6.19%) IT Asset Management
11 27 (6.19%) Network Management
12 21 (4.82%) Incident Management
13 15 (3.44%) Agile
14 14 (3.21%) Migration
14 14 (3.21%) Mobile Device Management
14 14 (3.21%) Server Building
15 13 (2.98%) Logistics
15 13 (2.98%) Root Cause Analysis
15 13 (2.98%) Software Testing
Programming Languages
1 20 (4.59%) PowerShell
2 15 (3.44%) SQL
Qualifications
1 85 (19.50%) Degree
2 44 (10.09%) CCNA
2 44 (10.09%) Cisco Certification
3 36 (8.26%) Microsoft Certification
4 35 (8.03%) CCNP
4 35 (8.03%) MCP
4 35 (8.03%) MCSE
5 28 (6.42%) Computer Science Degree
6 27 (6.19%) LPIC
7 9 (2.06%) MCSA
8 6 (1.38%) Azure Certification
8 6 (1.38%) ITIL Certification
8 6 (1.38%) Master's Degree
9 4 (0.92%) A+ Certification
10 3 (0.69%) DBS Check
10 3 (0.69%) Network+ Certification
11 1 (0.23%) SC Cleared
11 1 (0.23%) Security Cleared
Quality Assurance & Compliance
1 28 (6.42%) SLA
2 10 (2.29%) GDPR
3 6 (1.38%) ISO/IEC 27001
4 5 (1.15%) Cyber Essentials
5 4 (0.92%) PCI DSS
System Software
1 138 (31.65%) Active Directory
2 10 (2.29%) Hyper-V
3 5 (1.15%) VMware Infrastructure
4 2 (0.46%) Firmware
Systems Management
1 18 (4.13%) Microsoft Intune
2 6 (1.38%) Jamf Pro
3 4 (0.92%) SCCM
4 2 (0.46%) Autotask
Vendors
1 183 (41.97%) Microsoft
2 49 (11.24%) Cisco
3 15 (3.44%) Apple
4 10 (2.29%) Sage
5 8 (1.83%) VMware
6 7 (1.61%) ServiceNow
7 6 (1.38%) Google
7 6 (1.38%) Meraki
7 6 (1.38%) SAP
7 6 (1.38%) Veeam
8 5 (1.15%) Barracuda Networks
8 5 (1.15%) HP
8 5 (1.15%) Sophos
9 3 (0.69%) Adobe
9 3 (0.69%) dotdigital
10 2 (0.46%) Aruba
10 2 (0.46%) Datto
10 2 (0.46%) Red Hat
11 1 (0.23%) Salesforce