1 of 1 Apprenticeship SLA Jobs in the Midlands

IT Support Technician Apprentice

Hiring Organisation
WELCOMM COMMUNICATIONS LTD
Location
24 THE POINT BUSINESS PARK, ROCKINGHAM ROAD, MARKET HARBOROUGH, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
levels, ensuring issues are understood, expectations are managed, and regular updates are provided throughout the lifecycle of a ticket Prioritise workload effectively to meet SLA targets, ensuring timely response and resolution in line with agreed service levels Maintain accurate and detailed ticket notes to support transparency, handovers, and audit requirements ...