1 to 4 of 4 Apprenticeship Service Delivery Jobs in the Midlands

of technical support to clients & colleagues, including issues relating to hardware, software & the cloud. Role First point of contact for all ICT incidents and service requests, providing a customer focused ICT first/second line support service. Assess all incidents and requests; record them in the ICT service …/problem management, change control, process and systems procedures to aid in the effective running of the systems and the services Contribute to the delivery and development of the ICT service to support the Group’s objectives. Keep up to date with IT and share your knowledge to … of all Group’s ICT Policies and ICT legislations including the Data Protection Act, Computer Mis-use Act Other duties as requested by the Service Delivery Team Leader/Service Delivery Manager. Keep the ICT management team informed of any irregularities, potential risks or system failures more »

Looking for an IT Apprentice to join our Service Delivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are … vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission more »

of the environment and teaching activities, and providing advice and guidance on the use of equipment, monitoring and maintaining stock levels and cleanliness for service delivery at all times 4. To sometimes act within scenarios as patients, family members or staff members – donning clothing, clinical props and prosthetics … Assist in the orientation of new academic and academic-related staff – including external programme educators – and promote team working in the context of simulation delivery 9. Provide technical support to academic and academic-related staff and other resource developers in production, editing, subtitling, and publishing still and video content more »

such as collaborative technologies, to interface effectively with external end-users. Use and maintain information systems such as VLE and CRM tools to manage service delivery, improve user experience and increase efficiency. Help customers and clients register for and access data, products and services through online and digital more »