Support our clients to use our data solutions effectively and resolve issues quickly and professionally. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree … will not be eligible. You will also need to commit to completing a Level 3 Digital SupportTechnician Apprenticeship.Overview At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for … so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career. We're proud to be the UK's largest dedicated More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
Digital Customer SupportTechnician Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your … initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need More ❯
level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the IT Technician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and … IT documentation, including user guides, system manuals, and network diagrams Provide training to employees on IT-related topics and best practices Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to … keep your organisation running at all times This apprenticeship has two routes: The SupportTechnician role is based around resolving system user queries and faults in a helpdesk environment Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer The Network TechnicianMore ❯
Hanley Payments Ltd, The Grange, Grange Road, Malvern, England
HANLEY PAYMENTS LIMITED
inside and out Educate customers on the flexibility and capabilities of the software so customers are encouraged to continue using the services Training Digital SupportTechnician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based … of the qualification. These block weeks will take place virtually in on line classrooms. You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body. This is a Level 3 qualification. Knowledge modules … Technologies Data Management and Information Systems Security Applications Technicians (or) Service Technicians Opportunity to progress further within an established tech company. Apprenticeship Standard Digital supporttechnician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, shifts to be confirmed. Expected Duration 1 Year 6 Months More ❯
be addressed quickly and effectively Training The role offers long-term security and the opportunity to progress into a permanent position Apprenticeship Standard Digital supporttechnician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday - Friday, 10.00am - 6.00pm. May include some Saturdays - if a site visit is More ❯