IT Support Technician Apprentice
- Hiring Organisation
- WELCOMM COMMUNICATIONS LTD
- Location
- 24 THE POINT BUSINESS PARK, ROCKINGHAM ROAD, MARKET HARBOROUGH, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide … first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user ...