IT Apprenticeship
- Hiring Organisation
- MIRUS IT SOLUTIONS LIMITED
- Location
- 7 Clarendon Drive, Wymbush, Milton Keynes, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
aspects of IT Answering inbound calls within an agreed answer time Log all customer issues, queries, and requests into the ticket management system Provide server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix To action Hardware configurations … software installations End-to-end ownership of problem resolution Training Information Communications Technician Level 3. As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk ...