2 of 2 Apprenticeship Windows Jobs in the North East

support vendors. Primary hands-on support for users at head office location. On and off boarding of staff, including hardware setup and deployment (Windows environment, Active Directory/Azure hybrid environment, Microsoft 365). Updating data across various systems, working with the entire IT department to keep data consistent ...

part of a managed service provider (MSP) delivering first-line technical support, assisting users with day-to-day IT issues including Microsoft 365, Windows devices, networking, security, and telecoms. Role Logging, categorising, and prioritising support tickets via our PSA system Providing first-line remote support for Windows PCs and laptops Supporting Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Assisting with password resets, account setup, and user onboarding Device builds and configuration (Windows, Intune enrolment) Basic troubleshooting of printers, connectivity, and Wi-Fi issues Assisting with antivirus and endpoint security monitoring Supporting backup systems and basic restore ...