1st Line Helpdesk Support Engineer Apprentice
- Hiring Organisation
- SWIFT DIGITAL SOLUTIONS LTD
- Location
- 128 EAST BARNET ROAD, BARNET, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
email, and remote access Diagnosing and resolving common hardware, software, and user issues Carrying out daily IT systems checks and routine maintenance Supporting Windows desktop environments (Windows 10/11) Assisting with Microsoft 365 administration (users, mailboxes, Exchange, SharePoint) Supporting cloud-based services … Windows Server environments Assisting with Intune, Autopilot, and device provisioning Supporting mobile devices and Mobile Device Management (MDM) platforms Assisting with cybersecurity-related tasks and best practices Occasional on-site client visits alongside senior engineers Escalating complex issues appropriately while learning from their resolution Training Information Communications Technician ...