4 of 4 Apprenticeship Mac OS Jobs in the North West

email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks ...

printers, mobile devices, servers and networked storage, both remotely and on-site. Assist with software installation, configuration and updates across multiple platforms including Windows, macOS, Chromebooks and iOS devices. Document all support tasks, resolutions and escalations accurately using the helpdesk system to maintain a clear audit trail and support ...

staff. Role Provide first-line support for IT-related issues, addressing user queries and troubleshooting problems effectively Maintain and manage operating systems including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy ...

email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks … Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs ...