9 of 9 Apprenticeship Microsoft Jobs in the North West

customer service skills - personable, approachable and helpful Strong numeracy skills and an ability to apply basic mathematical concepts within a technical environment Experience of Microsoft Office applications i.e. Excel Commitment to the delivery of excellent support to our students Self-motivated and enthusiastic, with a desire to learn ...

production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping documentation ...

involved with include: Providing 1st Line Technical Support to users Setting up, configuring, and maintaining PCs, laptops, mobile devices, and printers Troubleshooting Windows, Microsoft 365, and common business applications Supporting the setup and maintenance of networks, Wi-Fi systems, and user accounts Logging support requests and keeping documentation ...

parties are regularly updated on progress To provide support to the companies’ desktop solutions and management of active directory, user maintenance processes and Microsoft Office products Liaising with the Operational Support team as required to facilitate on-site systems and support activities. To assist with User Acceptance Testing ...

level support to join our organisation based in Hazel Grove, Stockport. This would suit a commercially experienced 1st line support with Microsoft Windows OS knowledge. Role You'll learn how to: Provide first-line support to our clients Installing and configuring computer hardware, operating systems, and troubleshooting applications Monitor ...

users needing technical support Identify, log, and resolve basic technical issues relating to software, hardware, and networking Provide support for common applications such as Microsoft Office, email clients, and web browsers Assist in setting up, configuring, and troubleshooting end-user hardware like desktops, laptops, and printers Escalate issues that ...

experience in: Responding to IT support requests and troubleshooting issues Installing, configuring, and updating software and hardware Supporting users with digital tools such as Microsoft 365 Maintaining accurate records of IT support activities Learning basic networking, security, and device management Managing user accounts and permissions Identifying and escalating more ...

multiple sectors. Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller … Closing Date Friday, 24th April 2026 Start Date Wednesday, 6th May 2026 Desired Skills Communication skills Presentation skills Team working Can use excel and Microsoft Customer service experience Use initiative Spot opportunities Confident Proactive and motivated Hit and exceed targets Proven ability to collaborate A good telephone manner Qualifications ...