7 of 7 Apprenticeship Microsoft 365 Jobs in the North West

Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. To be confirmed More ❯

qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft 365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯

SLAs Carrying out password resets, creating new accounts, and managing group access levels through account audits Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers Supporting secure network operations, including Wi … Fi configuration (TP-Link), patch management, and resolving connectivity issues Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system inconsistencies More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

with technology that makes a difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting More ❯

somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365 Installing Windows and Mac based operating systems on to customer’s devices Understanding of basic networking, IP configuration, and troubleshooting connection issues Able to use basic NTFS & FAT32 More ❯

resets, new starter setups, and device rollouts. Troubleshoot hardware and software issues using tools like Manage Engine, Citrix, and Zoho Assist. Configure and install Windows 10/11, Office 365, VPNs, and business applications. Support network connectivity and cloud services (Office 365, Citrix). Log and manage support tickets, escalating when needed. Desired Qualities, Skills and More ❯