7 of 7 Apprenticeship Microsoft 365 Jobs in the North West

support. Some tasks you will be involved in are maintaining accurate records of all support activities, assisting in configuration and supporting users with Microsoft 365. This apprenticeship is exactly what you need if you are ready to expand your knowledge all while being given all the support you will … team members, ensuring all service desk activity is managed efficiently and within agreed Service Level Agreements (SLAs). Support users with Microsoft Office 365 services and common applications. Assist in the configuration, deployment, and maintenance of computer hardware (laptops, desktops, peripherals) and software systems. Contribute ...

confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support … times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong communication skills. Training ICT (Information Communications Technician ...

recognised IT qualification. Role ServiceNow Helpdesk First-line Support for UK IT Department Monitor the UK ServiceDesk Troubleshoot, diagnose and escalation of faults Microsoft Windows Client Deploy, Install Configure Windows 11 via SCCM Maintain & Update Windows Support Local Users with supervision and training Hardware Support & Installation (printers, projectors...) Monitor … Computer Management: - Request New Users - Manage AD Permissions Print Server Management DHCP Server Management File Server Management Microsoft Office Support Microsoft Office O365 Applications Installation, Updating and Deployment using SSCM Troubleshooting & User Support Mobile Device Management (MDM) Configure Mobile Devices using Microsoft Intune & Hexnode iPhone/iPad ...

difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne ...

that cyber apprentices can prepare for real-world challenges Tools and technologies learned: Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average Apprenticeship Standard Cyber … optic networks. Established in 2017, we’ve expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready. ...

switches, routers, and AV devices Communicate effectively with client IT departments to support network and firewall configurations Maintain internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries ...

optic networks. Established in 2017, we’ve expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready. ...