11 of 11 Apprenticeship Microsoft 365 Jobs in the North West

Escalate and liaise with third party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote access services and storage management. … Assist with support and maintenance of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Training Why choose our Azure … Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people More ❯

You will provide digital and AI support, ensuring efficient use of Microsoft 365, AI tools such as Microsoft Copilot, SaaS applications, and data systems. The apprentice will champion digital transformation by assisting teams in troubleshooting issues, boosting productivity, and fostering innovation through emerging technologies. Role Respond to helpdesk queries using ticketing systems. Diagnose and resolve digital … issues for internal and external stakeholders Maintain professional communication and represent the organisation's digital brand Support team productivity by promoting effective use of Microsoft 365 and Copilot Help users manage and collaborate on digital files, data, and templates Provide guidance on using digital tools across business functions. Assist in the support, integration and documentation of SaaS … Advocate for AI literacy by helping teams adopt and use generative AI tools Stay informed on emerging technologies and contribute to innovation initiatives Training This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI More ❯

This role supports colleagues to use platforms like Microsoft 365, including Copilot, SharePoint, Asana, Lucid, and Azure DevOps with confidence. You’ll help shape how these tools are experienced across the business by maintaining shared resources, delivering clear communication, and building awareness of new capabilities and best practices. Role Support the adoption of collaboration and productivity tools … and tool integration Work closely with stakeholders across IT, L&D and business functions to align digital ways of working with broader organisational goals Stay up to date with Microsoft 365 updates, AI tools like Copilot, and emerging technologies that can support continuous improvement Promote the responsible and effective use of AI tools to enhance collaboration, automate … in understanding when and how to use AI tools effectively, with consideration for data privacy and digital professionalism Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI More ❯

and building computers for customers Take on ad hoc project work as directed by the IT Helpdesk Manager Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. On successful completion More ❯

displays with content provided by school staff Keep a check on daily backup status and proactive monitoring alerting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. Future prospects: Potential More ❯

you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. More ❯

hands-on experience, develop essential IT skills, and grow within a company that values innovation, reliability, and professional development. A Typical Day in the Job: Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and … recognition program Desired Qualities, Skills and Knowledge: A genuine interest in IT and technology Good communication and problem-solving skills Willingness to learn and take initiative Basic understanding of Microsoft Office and Windows Strong written and verbal communication skills Ability to work independently and as part of a team Good organisational skills and attention to detail Grade 5 in More ❯

edge security and surveillance solutions across the UK. This apprenticeship is your chance to gain hands-on experience, develop essential IT skills, and grow. Role Administer and support our Microsoft 365 environment, including Exchange, SharePoint, Teams, and OneDrive. Configure and manage devices using Microsoft Intune and Autopilot. Provide first-line support for Zoho Books, Desk, and More ❯

SLAs. Carrying out password resets, creating new accounts, and managing group access levels through account audits. Performing weekly device health checks, software updates, and system monitoring using tools like Microsoft Intune and Task Manager . Replacing and upgrading hardware components such as RAM, hard drives, laptop screens, and network equipment like switches and routers. Supporting secure network operations, including … Wi-Fi configuration (TP-Link), patch management, and resolving connectivity issues. Assisting with configuration and updates to Microsoft 365 applications, OneDrive, SharePoint, and other cloud-based platforms. Following technical documentation, including network diagrams and policies, and maintaining records via SharePoint and Microsoft Office tools. Using basic scripting (e.g. PowerShell) to automate tasks or fix minor system More ❯

Installing, configuring, and upgrading hardware (e.g. desktops, laptops, switches, routers, Bluetooth devices). Applying software updates, including security patches, service packs, driver updates, and Windows deployments. Installing and supporting Microsoft 365 applications (Teams, Outlook, SharePoint) and operating systems. Troubleshooting connectivity issues and supporting basic wired/wireless networking tasks using Microsoft diagnostic tools. Assisting with basic More ❯

an organization that truly makes a difference, we encourage you to apply! A Typical Day in the Job: Providing essential IT support: Responding to IT issues via phone, email, Microsoft Teams, and face-to-face, escalating to our external 3rd line support (Myson Pages) when needed, and logging all issues in our TopDesk ticketing system. Managing user security: Handling … like new PCs, monitors, switches, and Wi-Fi devices, as well as troubleshooting and fixing broken components. Software installation and updates: Deploying and configuring a variety of software, including Microsoft 365 applications, Adobe products, and internal inventory management systems, and applying regular service patches and updates. Interpreting technical information: Learning to read and apply complex technical documentation More ❯