1 of 1 Apprenticeship Remote Monitoring and Management Jobs in the North West

You will be acting as the first point of contact for client support requests via phone, email, and our service portal. Role Acting as the first point of contact for client support requests via phone, email, and our service portal. Logging and triaging tickets in our RMM/PSA platform … Halo). Troubleshooting hardware, software, and network issues. Supporting users with Microsoft 365, Windows 10/11, and common business apps. Training Clear progression into a permanent role on successful completion of the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts … Essential) About the Employer Cara Technology Ltd At Cara Technology, we’re passionate about helping businesses thrive through exceptional IT support, cutting-edge cybersecurity, and cloud-first solutions. Based in Macclesfield, we support a diverse client base across the UK. We’re growing fast and looking for ambitious people who More ❯