IT Apprenticeship
- Hiring Organisation
- Baltic Apprenticeships
- Location
- Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom
- Employment Type
- Advanced apprenticeships, Work From Home
- Salary
- £18,000
internal users and external customers, responding to tickets, calls and on-site requests in line with agreed service level agreements. Assist with user account management, including password resets, new user creation, access permissions and security tasks within Active Directory and Microsoft 365. Support endpoint security by installing, monitoring … maintaining antivirus and device protection solutions, ensuring systems remain secure and compliant. Troubleshoot hardware, software and connectivity issues using remote monitoring and management tools, command line diagnostics and documented procedures. Install, configure and maintain IT equipment including laptops, printers, mobile devices, servers and networked storage, both remotely ...