Data Support Apprentice
- Hiring Organisation
- VICINITY TRADING LIMITED
- Location
- Suite 16a, Commer House Tadcaster Enterprise Park, Station Road, Tadcaster, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
with confidence, clarity, and care. Role Customer support & training: Respond to customer questions through Intercom, providing clear, friendly, and solution-focused guidance. Run onboarding and training sessions for new users (via Zoom), helping them confidently adopt the CRM. Deliver occasional webinars and group training workshops. Write help articles … bugs, requests, and data issues into GitHub clearly and consistently Process & quality: Help shape and refine customer-facing processes, support documentation, and onboarding materials Identify common customer challenges and work with the tech team to improve the experience. Bring positivity, enthusiasm, and a bit of sparkle ...