IT Apprentice
- Hiring Organisation
- HAMILTON GROUP LTD
- Location
- 55-57 GROVE ROAD, HARROGATE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
video Provide timely first-line support for internal users and external clients Troubleshoot hardware, software, and network issues using tools such as an RMM, Task Manager, and Wireshark Work with documentation platforms (IT Glue, Halo PSA) to log support cases and maintain audit trails Learn to interpret technical documentation … operating system concepts in cloud-based environments Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools Tools and technologies learnt: Learners will learn to use AWS. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than ...