IT Apprentice (Moorlands Learning Trust)
- Hiring Organisation
- MOORLANDS LEARNING TRUST
- Location
- Harrogate Road, Rawdon, Leeds, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
Team, to provide first-line IT support to staff and students across the school and wider Trust environment, and help build, image and deploy Windows devices across our sites. Role Key Responsibilities: Service Desk & User Support Act as the first point of contact for IT support requests via phone … maintain incidents and service requests accurately within the IT service desk system Provide first-line troubleshooting for common hardware, software, printing, Microsoft 365, Windows, Chromebook and network connectivity issues Support user account and access requests, including password resets, account unlocks and basic permissions queries, in line with Trust procedures ...