1 of 1 Apprenticeship Freshdesk Jobs in the North of England

to or escalate all complaints to relevant managers that cannot be handled solely immediately. i.e. Aftersales related complaints to head of departments Accurately log and monitor all complaints via Freshdesk Ensure timescales are met by following up on outstanding issues and closing complaints off within the specified timescales Effectively handle complaints whilst limiting costs spent Monitor warranty spend and provide More ❯