1 to 22 of 22 Apprenticeship IT Support Jobs in the North of England

Calling all aspiring IT technicians! Baltic Apprenticeships are thrilled to partner with a client who has over 25 years of experience working in the IT field. They are looking to use their expertise and knowledge to support their next aspiring IT support technician.Having successfully supported … an apprentice before could you be the next? As a Level 3 IT support apprentice you will have a dedicated member of staff to support your day to day needs whilst being apart of a wider team. Your day to day role will be to assist the … current IT team support the needs of their clients answering 1 st line tickets, setting up hardware and assisting in IT projects, there is no better place to kick-start your career! In this role, youll work towards your Information Communication Technician Level 3 qualification, delivered by more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! Baltic Apprenticeships is thrilled to be partnering with a excellent technology service provider who is seeking a dedicated and enthusiastic individual to join their team as an IT Support Apprentice. The client considers themselves to be one of the friendliest, most personable technology service companies in the North East.They work with a wide variety of clients ranging from 1 users to over a 1000 users across multiple sites spread around the world, a majority of their … clients are in the North East however, they now supply IT support to clients globally, with users in India, Kenya, Singapore, Bangladesh,Tanzania and further afield. They have a wealth of experience with working with apprentices in the past to develop and progress them, there is no better more »

Join us as an IT Support Apprentice, where you will speak with clients about any IT support issues they have and help resolve any IT problems. You will work on small, medium and large computer and server networks with the other team members, escalate support … include: You will work on small, medium and large computer and server networks. You will work closely with the other team members and escalate support requests up when they are of a more complicated nature. Day to day duties will be to manage and check our backup checking software … for all our clients, this is critical to the role as it helps us secure our clients against major data loss. Answering the phone and speaking with clients on all levels, from general end users to company directors, therefore a polite telephone manner will be a great asset. Building more »

Calling all aspiring IT Support Technicians, we have the perfect opportunity for you! Baltic Apprenticeships are thrilled to be partnering with a leading accountant organisation to hire their next IT Support Apprentice! They provide a wide range of specialist IT services to businesses such as … hardware support, software, cloud services, security, WiFi sytems, backups and that's just the tip of the iceberg. They are partnered with many platforms to provide the best services, including Microsoft Silver Partners, Dell Enterprise Partners, HP Enterprise Partners, ESET Silver Partners to name a few! As an IT … work towards your Level 3 Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Support desktop and laptop users working in a windows domain environment Configure laptops, desktops, mobile devices ready for on-site installation Provide first line support more »

Are you enthusiastic about technology and eager to start your career in IT support? We have a fantastic opportunity for you to join a dynamic and supportive team as an IT Support Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an IT Support Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

The opportunity to apply for an IT Apprenticeship within a Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for … commitment to undertake training and development activities, ultimately leading to achieving a level 3 qualifications. In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To work within the IT team in the day to day running of the network and IT equipment. To assist with the maintenance of the Academys IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages. To support end users via the helpdesk more »

opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »

Icons such as Marilyn Monroe, Ava Gardner and Princess Grace of Monaco amongst other well-known faces! They are seeking a dedicated and enthusiastic IT Apprentice to join their team, primarily based in Bradford. This role involves maintaining and supporting their IT systems, ensuring seamless operations, and contributing … on an exciting apprenticeship where your technical skills can flourish and make a real impact, apply now! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist in maintaining IT systems including servers, network, and wireless infrastructure, ERP, and retail systems. Provide support under supervision, resolving basic technical issues and escalating more complex problems. Help update systems with the latest software and security patches under guidance. Monitor IT infrastructure to prevent potential disruptions and security breaches. Support more »

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals. Based in Brigshaw, you will be … exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it … down-to-earth, friendly, and casual, why wouldnt this be the right role for you? If you are innovative and have a passion for IT what are you waiting for, this could be the role that takes your IT career to the next level. In this role, youll more »

The role will involve installation, service and support of IT infrastructures. Initially office based you will work alongside Helpdesk Technicians and Consultants. Supporting the latest technologies from Microsoft, HP and other leading vendors; you will also be involved in commissioning new Hardware/Software remotely and on site. … Role You will be coached and mentored by the existing members of the support team, to enable you to become proficient in carrying out the following duties: Dealing with 1st level Support calls, via phone, email and webchat. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Call … accurate records and call logs. Follow-up and update customer status and information. Proactively work to improve the help desk. Provide accurate information on IT products or services. Onsite/Remote Installations, configuring hardware/software for customers. Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT more »

Are you a passionate tech-savvy individual looking to start your career within IT? Look no further! We are seeking a talented and enthusiastic IT Support technician Apprentice to kick start their dream career. Our client is an award-winning business, in 2022 they were awarded one … of the top 10% of IT companies globally! This is an amazing opportunity to jump into a business that is getting recognised so highly! Throughout the Apprenticeship, you will be working within a small IT team that has big personalities. This will allow you to be supported through … of your Apprenticeship and beyond. Ensuring you gain the most experience possible to allow you to thrive in the role and become the next IT expert! If you are passionate about kickstarting your dream IT career this is the perfect role for you. Offering £18,000 per annum more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

At Talion, we provide a leading cyber security service to our customers. We rely upon our Desktop Support Engineers to provide technical support to our users, providing a contact that is professional, courteous and delivers confidence in Talion and its ability to service our customer’s needs. Role … Duties: Provide support and maintenance to our end users, their applications and equipment Be the initial point of contact for internal customers facing technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned … and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud more »

You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to … independently assign existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update … upstream cases, particularly for VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk more »

The opportunity to apply for an IT Apprenticeship within a Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world more »

Baltic Apprenticeships are excited to work alongside our clients who specialise in the most luxurious goods and are looking to be the global destination for sustainable luxury cashmere, recognised and trusted for their integrity and quality worldwide. The client had more »