4 of 4 Apprenticeship IT Support Jobs in the North of England

Learn skills required to become a successful IT Support Engineer while gaining experience supporting users, troubleshooting technical issues, managing Microsoft 365, building devices and assisting with servers, networks and IT projects. The successful candidate will have a passion for IT and technology, and excellent communication skills. … Role Provide remote and onsite IT support via phone, email, and ticketing system Keep customers informed with regular updates on their support requests Maintain excellent customer service and professional communication Troubleshoot common hardware, software, and connectivity issues Install, configure, and maintain Windows laptops and desktops along with ...

looking for a motivated and tech-savvy individual to join our team as an Apprentice IT Support Technician. You will be the first contact point of a technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others … their own or wider teams. Role Provide first-line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users ...

This role is integral to providing first-class technical support to our clients, ensuring optimal performance of VoIP and IT services. Role Provide technical support for telecommunications services, resolving issues promptly and thoroughly Diagnose and troubleshoot technical issues related to network and VoIP systems Monitor and maintain … Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 20th July 2026 Start Date Monday, 27th July 2026 Desired Skills Communication skills IT skills Problem solving skills Analytical skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ ...

assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution … online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner ...