14 of 14 Apprenticeship IT Support Jobs in the North of England

The IT Support Executive's key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day-to-day monitoring of in-house and client equipment, both physical and cloud-stored. Role Achieve KPI’s given within your role where … project management, web demonstrations and training Actioning and resolving faults, liaising with the necessary clients and colleagues, and documenting via cases Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits To maintain the best professional relationship with our customers Provide assistance to other … Communications Technician Level 3. Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls. Working full-time on the IT support desk. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday. Working hours 09:00 - 17:00. Expected Duration More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

The role is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in. Role The role … is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in: End User IT support …/Offboarding colleagues Asset & Stock Management Proactive Device Monitoring and Resolution Documentation/Process management Assisting with Infrastructure projects About you (Technical Experience): Computer Literacy Experience helping others with IT related problems - desired (not required) About you: Proactive approach to your workload Willingness to learn and adapt to new technologies Friendly, warm and welcoming A team player with a More ❯

The IT Support Executive key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day to day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they … project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other … Expected Duration 1 Year 4 Months Positions Available 2 Closing Date Friday, 14th November 2025 Start Date Monday, 24th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths More ❯

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and … responsibilities but not limited to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and … hardware faults IT Environment Management: Supporting Microsoft Intune and Autopilot device management Assisting with Dell laptop configurations and deployments iPhone management and mobile device troubleshooting through MobileIron Managing Single Sign-On (SSO) user access and basic account issues Supporting software licence management IT Equipment & Inventory: Managing stocks of equipment, consumables and other supplies Assisting with cost effective procurement More ❯

The 1st Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

Contedia are looking for an enthusiastic and professional, apprentice working in the position of Helpdesk Advisor and Support Engineer with a significant opportunity for personal development and the conversion of a full-time role with the completion of an apprenticeship. Role This is a varied, challenging position, dealing with day-to-day support requests from our client-base … whilst on occasion, simultaneously working/assisting with a regular flow of more sizeable migration projects and new infrastructure installations. Log client support requests with accuracy and detail in our support ticketing system. Supported clients at Contedia can request support via the phone, email or contact form on our website. Manage, investigate, and resolve client support … site assistance to colleagues with installations, upgrades, and fixes to client infrastructures. Manage and work on multiple tickets. Accurately create, update, and manage client knowledgebase articles. Configure and install IT software and hardware. Administer (when on-rota) the IT Departments, IT Procedures mailbox managing alerts from client infrastructures (training to be provided). Follow department and company More ❯

gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving … part in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner Level 2. Upon completion … to Friday 08:30 - 16:30 Expected Duration 1 Year Positions Available 1 Closing Date Friday, 14th November 2025 Start Date Monday, 17th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Qualifications English GCSE, grade 3/D (Essential) Maths GCSE, grade 3/D (Essential) About the Employer More ❯

We are seeking a motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play a key supporting role in helping the team … Assisting with purchasing and payment tasks using business software Document and Report Management: Preparing and formatting documents for internal and external use Supporting the creation of presentations General Business Support: Supporting various departments with ad hoc administrative tasks Assisting with internal award processes or business continuity efforts Learning and Development: Participating in training sessions and shadowing experienced staff Developing … knowledge of business operations and customer service Taking initiative to improve processes and contribute ideas These apprenticeships are designed to build foundational skills in business administration. Duties and Responsibilities: Support the team in gathering customer requirements and documenting solution needs Help maintain pre-sales documentation and CRM records Participate in internal meetings and shadow client calls to learn about More ❯

We're looking for somebody to join our small team of IT engineers/hardware salespeople based at our Wallasey Village store and workshops. You will ideally be experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role The role will entail … offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store and workshops in Wallasey Village. We also offer a 'Remote Support Desk' facility from our Leasowe Road premises. As well as repairs and support, we retail PC’s, laptops, accessories, ink and peripherals. We have over 30 years experience More ❯