Birkenhead, Merseyside, North West, United Kingdom
Baltic Apprenticeships
you a tech enthusiast who loves solving problems and wants to turn your passion into a career? Baltic Apprenticeships are excited to be working with CapNet to recruit an ITSupport Apprentice to join their dynamic team. For over 20 years, CapNet has been more than just an IT partner they act as an extension of our … manufacturing, and beyond, our goal is simple: to keep information systems running smoothly so businesses can thrive. They deliver end-to-end managed services that cover every corner of IT: 1st line ITsupport for day-to-day issues Hardware and software supply, installation, configuration, and maintenance Networking and Active Directory management Broadband and connectivity solutions VoIP … telephone systems to keep teams connected Cybersecurity best practices to keep systems secure Endpoint management tools that monitor, protect, and optimise every device Ongoing support and continuous improvements that keep users at their best As an ITSupport Apprentice , youll be at the frontline of this work learning how to support end users, maintain systems, enhance More ❯
Holderness Health is looking for a motivated Digital and ITSupport Apprentice to join their practice in Hull. This is a fantastic opportunity to develop hands-on IT skills while supporting the essential digital systems that keep their healthcare services running smoothly. Role Setting up new users with the right applications and permissions Updating and managing practice … email distribution lists Liaising with ITsupport services to resolve system issues, access problems, and software updates Learning and supporting their clinical software (SystmOne), including helping staff use it effectively Investigating and resolving everyday IT and telephony issues (computers, printers, phones) Reporting significant IT events to the Head of Finance and Information Supporting Smartcard provision … and RBAC role allocations Assisting with IT inductions for new staff (logins, applications, data security protocols) Helping install new IT hardware and software Attending SystmOne (S1) and N3i user forums to expand your knowledge Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level More ❯
Monkwearmouth Academy, Torver Crescent, Sunderland, England
TYNE COAST ACADEMY TRUST
Provide first-line ITsupport to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services … to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯
Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an ITSupport Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users … across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI … s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯
Jordangate House, Jordangate, Macclesfield, England
AXON-IT.COM LTD
We are looking for a motivated and tech-savvy individual to join our team as an Apprentice ITSupport Technician. You will be the first contact point of a Technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others, in their own or wider teams. Role Provide first … line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users with basic IT tasks such as password resets, software installations, and user account management Document technical issues … and resolutions accurately using our ticketing system Help maintain inventory records for IT equipment and software licenses Follow company IT policies, data protection, and cybersecurity best practices Support the IT team with ongoing projects and system upgrades Adhering to the systems and processes as stipulated by the Company Responding to customers’ requests and enquiries through Company More ❯
Unit 21, Endeavour Park, Nelson Park West, Cramlington, England
THINGCO LIMITED
We are looking for an enthusiastic, reliable and motivated person to become an apprentice. With your can-do attitude, join us as a member of our platform support team working from our modern Cramlington offices. Role Participate as a member of the platform support team Support and maintain cloud solutions required by multiple client project, both during … development and when live Prepare and execute device tests Support, modify and maintain 3rd party technologies to software solutions of medium to moderate complexity Provide technical support to Customer Support teams Resolution of calls ranging from simple password resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide ITsupport Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative More ❯