IT Support Jobs in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £28,000 per year according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 74 120 160
Rank change year-on-year +46 +40 +18
Permanent jobs requiring an IT Support 565 485 402
As % of all permanent jobs advertised in the North of England 3.19% 2.88% 2.22%
As % of the Job Titles category 3.36% 3.22% 2.31%
Number of salaries quoted 515 177 367
10th Percentile £21,000 £21,250 £18,500
25th Percentile £24,750 £22,500 £21,806
Median annual salary (50th Percentile) £28,000 £28,000 £26,467
Median % change year-on-year - +5.79% -8.74%
75th Percentile £33,750 £36,250 £33,250
90th Percentile £38,750 £47,500 £42,500
England median annual salary £29,000 £31,500 £29,000
% change year-on-year -7.94% +8.62% -

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,797 15,084 17,407
% of permanent jobs with a recognized job title 94.97% 89.54% 96.18%
Number of salaries quoted 12,988 8,071 10,891
10th Percentile £27,250 £30,500 £28,000
25th Percentile £36,250 £39,544 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support in the North of England.

Salary trend for IT Support in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 18 May 2024.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +8 255 £28,000 +9.80% 58
Yorkshire +95 245 £27,750 -2.63% 56
North East +27 65 £32,500 -5.80% 20
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 18 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 260 (46.02%) Microsoft
2 258 (45.66%) Windows
3 249 (44.07%) Microsoft 365
4 222 (39.29%) Active Directory
5 199 (35.22%) Social Skills
6 144 (25.49%) Azure
7 139 (24.60%) Customer Service
8 129 (22.83%) Windows Server
9 114 (20.18%) Problem-Solving
10 98 (17.35%) ITIL
11 81 (14.34%) Microsoft Office
12 75 (13.27%) Firewall
13 74 (13.10%) Hyper-V
14 73 (12.92%) Driving Licence
15 66 (11.68%) Microsoft Exchange
16 65 (11.50%) Windows 10
17 60 (10.62%) VMware
18 55 (9.73%) Microsoft Intune
19 47 (8.32%) Microsoft Certification
20 45 (7.96%) DNS
21 44 (7.79%) SQL Server
22 43 (7.61%) Wireless
23 42 (7.43%) SharePoint
23 42 (7.43%) Organisational Skills
24 41 (7.26%) DBS Check
25 40 (7.08%) VMware Infrastructure
26 39 (6.90%) Analytical Skills
27 37 (6.55%) SLA
27 37 (6.55%) Service Management
28 36 (6.37%) Finance

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (11.68%) Microsoft Exchange
2 42 (7.43%) SharePoint
3 3 (0.53%) IIS
4 2 (0.35%) Blackberry Enterprise Server
4 2 (0.35%) Resin
5 1 (0.18%) CMS
5 1 (0.18%) Site Server
5 1 (0.18%) WordPress
Applications
1 81 (14.34%) Microsoft Office
2 10 (1.77%) Microsoft Excel
3 2 (0.35%) Microsoft PowerPoint
4 1 (0.18%) Spreadsheet
Business Applications
1 2 (0.35%) Epicor Tropos
Cloud Services
1 249 (44.07%) Microsoft 365
2 144 (25.49%) Azure
3 33 (5.84%) Entra ID
4 24 (4.25%) AWS
4 24 (4.25%) Google Workspace
5 11 (1.95%) OneDrive
6 7 (1.24%) Power Platform
7 5 (0.88%) DigitalOcean
7 5 (0.88%) Power Automate
7 5 (0.88%) PowerApps
8 4 (0.71%) Cloud Computing
9 2 (0.35%) Amazon EC2
9 2 (0.35%) Dropbox
10 1 (0.18%) IaaS
Communications & Networking
1 75 (13.27%) Firewall
2 45 (7.96%) DNS
3 43 (7.61%) Wireless
4 36 (6.37%) DHCP
5 35 (6.19%) Wi-Fi
6 34 (6.02%) LAN
6 34 (6.02%) SAN
7 29 (5.13%) VoIP
8 28 (4.96%) VPN
8 28 (4.96%) WAN
9 22 (3.89%) TCP/IP
10 16 (2.83%) VLAN
11 13 (2.30%) Internet
12 11 (1.95%) WLAN
13 9 (1.59%) Network Security
14 8 (1.42%) Remote Desktop
15 5 (0.88%) Multicast
15 5 (0.88%) NAS
16 4 (0.71%) Unicast
17 2 (0.35%) IMAP
Database & Business Intelligence
1 44 (7.79%) SQL Server
2 14 (2.48%) Amazon RDS
3 5 (0.88%) DB2
4 2 (0.35%) Power BI
4 2 (0.35%) SQL Server Reporting Services
5 1 (0.18%) Crystal Reports
General
1 199 (35.22%) Social Skills
2 42 (7.43%) Organisational Skills
3 39 (6.90%) Analytical Skills
4 36 (6.37%) Finance
5 33 (5.84%) Retail
6 30 (5.31%) Manufacturing
7 16 (2.83%) Public Sector
8 9 (1.59%) Legal
9 8 (1.42%) Telecoms
10 6 (1.06%) Advertising
10 6 (1.06%) Inclusion and Diversity
11 5 (0.88%) Automotive
11 5 (0.88%) Electronics
11 5 (0.88%) Games
11 5 (0.88%) German Language
11 5 (0.88%) Law
12 4 (0.71%) Agriculture
12 4 (0.71%) Marketing
13 3 (0.53%) Documentation Skills
14 2 (0.35%) Military
Libraries, Frameworks & Software Standards
1 1 (0.18%) EDI
1 1 (0.18%) WF
Miscellaneous
1 73 (12.92%) Driving Licence
2 26 (4.60%) Enterprise Storage
3 18 (3.19%) Self-Motivation
4 17 (3.01%) EPoS
5 11 (1.95%) Fat Client
5 11 (1.95%) Thin Client
6 8 (1.42%) Data Centre
7 6 (1.06%) Client/Server
7 6 (1.06%) Replication
8 5 (0.88%) CCTV
8 5 (0.88%) Public Cloud
9 4 (0.71%) Digital Signage
9 4 (0.71%) Onboarding
9 4 (0.71%) Team-Oriented Environment
10 3 (0.53%) Management Information System
10 3 (0.53%) Wiki
11 2 (0.35%) e-Learning
11 2 (0.35%) Handset
11 2 (0.35%) SCADA
11 2 (0.35%) Tandem
Operating Systems
1 258 (45.66%) Windows
2 129 (22.83%) Windows Server
3 65 (11.50%) Windows 10
4 26 (4.60%) Android
5 23 (4.07%) Apple iOS
6 21 (3.72%) Windows Server 2016
6 21 (3.72%) Windows Server 2019
7 20 (3.54%) Linux
7 20 (3.54%) Mac OS
8 12 (2.12%) Windows 7
9 6 (1.06%) Unix
9 6 (1.06%) Windows Server 2012
10 4 (0.71%) Debian
11 3 (0.53%) CentOS
11 3 (0.53%) Red Hat Enterprise Linux
12 2 (0.35%) Ubuntu
12 2 (0.35%) VMS
12 2 (0.35%) Windows 8
13 1 (0.18%) Windows Server 2008
Processes & Methodologies
1 139 (24.60%) Customer Service
2 114 (20.18%) Problem-Solving
3 98 (17.35%) ITIL
4 37 (6.55%) Service Management
5 33 (5.84%) Incident Management
6 30 (5.31%) Service Delivery
7 25 (4.42%) Cybersecurity
8 23 (4.07%) Desktop Virtualisation
9 22 (3.89%) Project Management
10 20 (3.54%) Asset Management
10 20 (3.54%) ITSM
11 19 (3.36%) Disaster Recovery
12 17 (3.01%) Change Management
12 17 (3.01%) CRM
12 17 (3.01%) Time Management
13 15 (2.65%) Coaching
13 15 (2.65%) Continuous Improvement
13 15 (2.65%) Project Delivery
14 13 (2.30%) Agile
14 13 (2.30%) Collaborative Working
Programming Languages
1 28 (4.96%) SQL
2 20 (3.54%) PowerShell
3 6 (1.06%) PHP
4 2 (0.35%) C#
5 1 (0.18%) Bash
Qualifications
1 47 (8.32%) Microsoft Certification
2 41 (7.26%) DBS Check
3 21 (3.72%) Azure Certification
4 18 (3.19%) Degree
5 13 (2.30%) MCP
6 9 (1.59%) MCSE
7 7 (1.24%) Security Cleared
8 5 (0.88%) MCSA
8 5 (0.88%) SC Cleared
9 3 (0.53%) A+ Certification
9 3 (0.53%) ITIL Certification
10 2 (0.35%) CCNA
10 2 (0.35%) Cisco Certification
10 2 (0.35%) Computer Science Degree
11 1 (0.18%) ITIL Foundation Certificate
11 1 (0.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (6.55%) SLA
2 6 (1.06%) Cyber Essentials
3 5 (0.88%) GDPR
4 4 (0.71%) PCI DSS
5 3 (0.53%) QA
6 2 (0.35%) ISO/IEC 27001
6 2 (0.35%) Sarbanes-Oxley
7 1 (0.18%) Accessibility
System Software
1 222 (39.29%) Active Directory
2 74 (13.10%) Hyper-V
3 40 (7.08%) VMware Infrastructure
4 12 (2.12%) VMware ESXi
5 7 (1.24%) Virtual Machines
6 5 (0.88%) vSphere
7 2 (0.35%) Virtual Servers
7 2 (0.35%) VMware Server
8 1 (0.18%) Terminal Server
8 1 (0.18%) Virtual Desktop
Systems Management
1 55 (9.73%) Microsoft Intune
2 26 (4.60%) SCCM
3 10 (1.77%) Autotask
4 5 (0.88%) Systems Management Server (SMS)
5 4 (0.71%) FortiGate
6 3 (0.53%) Jamf Pro
7 2 (0.35%) Grafana
7 2 (0.35%) Prometheus
7 2 (0.35%) SmoothWall
7 2 (0.35%) vCenter Server
8 1 (0.18%) Graylog
Vendors
1 260 (46.02%) Microsoft
2 60 (10.62%) VMware
3 36 (6.37%) Apple
4 22 (3.89%) Cisco
5 21 (3.72%) Google
6 18 (3.19%) Sophos
7 15 (2.65%) Citrix
8 12 (2.12%) Veeam
9 10 (1.77%) Datto
10 8 (1.42%) ESET
11 7 (1.24%) Dell
11 7 (1.24%) SAP
12 6 (1.06%) Aruba
12 6 (1.06%) ConnectWise
12 6 (1.06%) SonicWALL
13 5 (0.88%) Freshdesk
13 5 (0.88%) Meraki
13 5 (0.88%) Rapid7
13 5 (0.88%) SolarWinds
13 5 (0.88%) Ubiquiti