4 of 4 Apprenticeship IT Technician Jobs in the North of England

that both hardware and software components function efficiently. Their expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned … to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on a customer specification. Create estimates and order, when approved, customer … to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc. To be aware of More ❯

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include fixing 1st line problems or escalating to the relevant person. Role Receiving and logging faults/Receiving and logging requests Asset tagging … access requests Building PCs and installing software ready for deployment Update user devices Involved in Projects outside of day to day running of the IT department Staying up to date regarding the latest IT developments, including new operating systems and applications Assisting with routine tasks, such as monitoring … Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed at interview. Expected Duration 1 Year 4 Months Positions Available More ❯

variety of tools to work on 1st line fault fixes for end users and production systems and progress to more technical project work Learn IT hardware configuration, laptop builds, and mobile device management Learn how to support a wide variety of on-site systems, from desktop operating systems and … applications to server and directory management and networking Learn and develop sound IT/engineering principles, requirements gathering, specification, design, build, testing and implementation Develop an understanding of the role and importance of the IT department within the organisation, and its relationship with the business and its processes … Contribute to the continuous improvement process within the IT department and the wider organisation Undertake in-house workshops and seminars Use computer systems effectively to record support activities and track the status of projects and equipment as required Work within the IT department as directed to build knowledge More ❯

project deadlines and support requests Ensure all actions are documented to maintain clear audit trails and issue tracking Apply relevant data protection policies and IT legislation, escalating issues when needed Perform basic data analysis and support continuous improvement initiatives Conduct on-site visits when remote support is not sufficient … performance enhancements Stay up to date with current and emerging technology trends Take ownership of your professional development and training journey Training Digital Support Technician Level 3 Learning and assessor visits will take place in the workplace Further training if required and the offer of full-time employment. Apprenticeship … Standard Digital support technician (level 3) Training Provider SALFORD CITY COLLEGE Working Week Monday to Friday Working week to be confirmed Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Wednesday, 14th May 2025 Start Date Tuesday, 20th May 2025 Desired Skills Communication skills IT skills More ❯