IT Apprenticeships
- Hiring Organisation
- Baltic Apprenticeships
- Location
- Macclesfield, Cheshire, North West, United Kingdom
- Employment Type
- Advanced apprenticeships
- Salary
- £18,000
user accounts, assign permissions and configure devices securely. Support SLAs by resolving tickets on time, escalating when needed, and keeping clear records. Use JIRA to document tasks, track escalations and maintain an audit trail. Use tools such as Task Manager and Command Prompt to diagnose, investigate and resolve