Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remotedesktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support More ❯
To provide end-user technical support via email, telephone, remotedesktop and on-site. To also assist the other members of the IT team in day to day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent communication skills as well. Role Active directory administration, setting … diagnose technical issues Working both under own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
You will learn how schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remotedesktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support More ❯
