IT Service Desk Engineer Apprentice
- Hiring Organisation
- ROUNDWORKS IT
- Location
- Birch House, Ransom Wood Business Park, Southwell Road West, Rainworth, Mansfield, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
site. Role Provide 1st and 2nd line IT support to customers, remotely and on-site Diagnose and resolve hardware and software issues, including Windows and Mac operating systems Respond to IT requests within agreed SLA timeframes Install and configure IT equipment in office, remote, and on-site environments … relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. ...