2 of 2 Apprenticeship Customer Service Jobs in Peterborough

Helpdesk Admin Apprentice will be responsible for logging customer machine breakdowns, raising service requests, supporting with scheduling engineer visits, updating job records and keeping customers informed of progress. The role involves providing excellent customer service maintaining accurate records and supporting the service team. Role … Helpdesk Admin apprentice is the first point of contact for customers reporting machine breakdowns and service requests. They play a key role in ensuring service calls are logged accurately, and customers are kept informed throughout the repair process. Working alongside experienced colleagues, you will develop valuable customer ...

solutions to lots of different types of customers from large car manufacturers and supermarkets to Schools and even home users. As part of this service, we need to provide support to our customers that have purchased our solutions. The technical support team provides this service to new, evaluating … existing customers. This is a busy team that provides a support service to our customers via Phone, email and a live chat system. The Technical Support team consists of around 10 staff based in the UK office and 3 in the US. The apprentice role includes the below responsibilities ...