IT Internal Systems Apprentice
- Hiring Organisation
- NETSUPPORT LTD
- Location
- NETSUPPORT HOUSE, TOWNGATE EAST, MARKET DEEPING, PETERBOROUGH, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 a year
support necessary to work effectively and securely. The Apprentice Role Includes the Following Responsibilities: Providing IT support to internal staff via phone, email, Microsoft Teams and in-person assistance Supporting remote and home-based workers, including international employees Logging, tracking and updating support requests through the ServiceDesk ticketing system … Assisting with daily health checks of IT systems and services, including servers, Microsoft 365, network infrastructure, backups, security platforms and monitoring systems, helping to identify and resolve potential issues before they impact users Diagnosing and resolving hardware, software and connectivity issues Configuring, deploying and maintaining laptops, desktops, servers, mobile ...