1 of 1 Apprenticeship Software Delivery Jobs in Plymouth

Baltic Apprenticeships. A Typical Day in the Job: Provide technical support to customers over the phone, email, and chat. Troubleshoot and resolve technical issues. PC Installation including hardware and software delivery Perform remote fixes at the desktop user level, including installing and upgrading software, configuring systems and applications Password resets and account set-ups Escalate issues to … Maintain knowledge base of technical issues and resolutions. Stay up-to-date on new technologies and software. Provide excellent customer service. Asset management, track and monitor performance of services, software patching server environments, managing customer VPN accounts, cyber security, improve documentation and support the end user experience Full training and support will be provided by your workplace mentor and More ❯