1 of 1 Apprenticeship ITSM Jobs in Poole

your own skills in a supportive environment. A Typical Day in the Job: Acting as the first point of contact for IT issues, logging and managing tickets through the ITSM system. Providing first-line technical support to users via phone, email, chat, and self-service portals. Troubleshooting and resolving hardware, software, and network issues within your skill level, escalating where More ❯