IT Support Engineer Apprentice
- Hiring Organisation
- SOLUTION CONSULTANTS ICT LTD
- Location
- Unit 1, Enterprise House, 41 Reading Road, Reading, Berkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
team SLAs are met Respond to customer calls and tickets daily, resolving them within SLA and keep the customer updated at all times. Escalate business critical issues Represent SolCo professionally at all times, ensuring our customers experience is always a positive one Respond to all assigned customer tickets within … product set and take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full-time employment on successful completion ...