1 of 1 Apprenticeship Business Intelligence Jobs in Reading

ensure that both individual and team SLAs are met Respond to customer calls and tickets daily, resolving them within SLA and keep the customer updated at all times. Escalate business critical issues Represent SolCo professionally at all times, ensuring our customers experience is always a positive one Respond to all assigned customer tickets within SLA, make and receive calls … all times of SolCo’s product set and take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills … GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) IT GCSE, grade 4 (Desired) About the Employer SOLUTION CONSULTANTS ICT LTD We believe that as an agile, fast growing business we can service our customers, quicker, and better. We are a customer focused business, always seeking solutions that match your business requirements. We bring the many IT More ❯