Application Support Lead Apprentice – STADA Thornton & Ross – Reading, RG2 6GP – £19,500p/a – 38hrsw
- Hiring Organisation
- THORNTON & ROSS LIMITED
- Location
- 100 Longwater Avenue, Reading, England, United Kingdom
- Employment Type
- Higher Apprenticeship
- Salary
- £19,500 a year
face to face. Deliver a high standard of customer care to all colleagues, customers, and suppliers. Follow established Incident, Service Request, and Change Management processes. Escalate recurring problems and emerging trends to Senior Support Engineers and management. Manage own workload through effective prioritisation and time management, assigning and progressing incidents appropriately. Maintain accurate Software and Hardware Asset Management records. Order consumable items and monitor stock levels to ensure business continuity. Assist in Service Acceptance and Transition activities for new technologies. Comply with all relevant Health & Safety legislation, corporate policies, and regulatory requirements. ...