Sales Support Administrator Apprentice
- Hiring Organisation
- WESTCOAST LIMITED
- Location
- Arrowhead Park, Arrowhead Road Theale, Reading, Berkshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
date with our latest products, services and systems Liaising with vendors to obtain product, pricing and availability information for customers Supporting customer management, working to agreed SLAs and KPIs, and understanding how your accuracy affects the team’s performance against them Handling customer queries by email and telephone, escalating … Maintaining confidential customer and procurement records in line with our data protection and information security policies Producing regular reports or summaries, for example on order volumes or SLA performance Contributing to team meetings with insights and process improvement ideas, and taking the minutes Carrying out general administrative tasks that ...