1 of 1 Apprenticeship Ticket Management Jobs in Reading

L3 IT Support Apprentice – Communications Solutions UK – Reading, RG2 8LW - £18p/a

Hiring Organisation
COMMUNICATIONS SOLUTIONS UK LTD
Location
5 WOODSIDE BUSINESS PARK, WHITLEY WOOD LANE, READING, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
first-line technical support and guidance Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions Hardware and Software Setup ...