1 of 1 Apprenticeship IT Support Jobs in Rugeley

This is a varied role combining IT support responsibilities with valuable business administration duties within a growing IT services company. Role You will provide: Helpdesk support via email and telephone Assisting customers with IT-related enquiries and helping to resolve technical issues. Following issue resolution … Accurately maintain customer records Update service tickets, document solutions and ensure systems are kept up to date. Alongside technical support, you will assist with a range of business administration activities including: Customer communications Scheduling visits and installations Preparing documentation Maintaining records Processing business information Supporting general office operations. Help ...