2 of 2 Apprenticeship Customer Service Jobs in Runcorn

Join one of the UK’s fastest-growing gaming PC brands! As our Customer Service Apprentice, you’ll handle customer enquiries, support sales, and ensure every gamer has an outstanding experience. A perfect role for someone tech-savvy, organised, and looking to grow with an ambitious company. Role Responding to customer queries via email, phone & live … chat Processing orders & aftersales support Tracking customer service tickets Assisting with social media and online reviews Helping maintain excellent customer satisfaction Learning product knowledge to advise customers confidently Training All training will be done in the work place ran by Wigan and Leigh College The apprentice will work towards the Level 2 Customer Service Practitioner … qualification On successful completion, there is potential for a permanent full-time role as a Customer Service Executive, with further progression into sales, marketing, or technical support within the business. Apprenticeship Standard Customer service practitioner (level 2) Training Provider WIGAN AND LEIGH COLLEGE Working Week Monday – Friday, 8:30am – 4:30pm (1-hour unpaid lunch). More ❯

effective allocation and management of incidents to field engineers, including the efficient use of logistical and field engineering resources. The Support Desk Co-ordinator is also responsible for maintaining customer awareness and progress of nominated Incidents. The Support Desk Co-ordinator must be highly organised to manage their workload Tasking of Field Engineers: Effective Allocation of Fault Calls to … Field Engineers within a pre-defined geographic area Re-adjustment of Field Engineer work to meet both Service Levels and customer commitments Parts Ordering: Effective utilisation of Logistics resources to meet cost targets Maintaining Customer awareness of Incident progress: Ongoing feedback to the customer both internally and externally via voice and system updates to manage customer … Year 6 Months Positions Available 1 Closing Date Thursday, 23rd October 2025 Start Date Monday, 27th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Full UK driving licence Willingness to learn Able to work independently Responsible Positive attitude Motivated Passion for More ❯