Level 3 IT support technician Apprentice
- Hiring Organisation
- MILLENNIUM LTD
- Location
- 17 MIDLAND COURT, STATION APPROACH, OAKHAM, RUTLAND, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
Apprentice ICT Technician providing first-line IT support to customers and staff, assisting with hardware, software and network issues while gaining hands-on experience and working towards the Level 3 Information Communications Technician qualification. Role Provide first-line technical support to customers and internal users via phone … email and in person. Diagnose and resolve hardware, software and network issues, escalating where appropriate. Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices. Support users with day-to-day IT tasks such as password resets, software installations and account management. ...