1 of 1 Apprenticeship IT Engineer Jobs in Sheffield

our customers, promptly handling their queries both over the phone and via our ticketing system. This role is perfect for individuals who are looking to start a career in IT and build up their enterprise tech skills in a supportive environment. Role Responsibilities: Answer support calls promptly and handle them in accordance with our documented processes. Record and prioritise … schedule is made up of remote learning session, assignments, and classroom based study. etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning … settled into the role. Expected Duration 1 Year 6 Months Positions Available 2 Closing Date Monday, 30th June 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade More ❯