1 of 1 Apprenticeship Microsoft 365 Jobs in Solihull

phone, and email. Log, prioritise, and resolve incidents efficiently, escalating when necessary. Assist with installing, configuring, and maintaining hardware (PCs, laptops, printers, projectors, and classroom technology). Support Office 365 and Microsoft Teams users, including password resets and general troubleshooting. Provide friendly and professional support to staff and pupils of all technical abilities. System & Network Support: Assist … in maintaining school networks, servers, and Wi-Fi systems under guidance. Help monitor and update antivirus, patching, and backup solutions. Learn to manage user accounts through Active Directory and Microsoft 365. Support network connectivity and troubleshooting basic cabling or device issues. Collaboration & Learning: Work closely with senior engineers and the operations team to gain hands-on experience. Shadow senior More ❯