2 of 2 Apprenticeship ICT Support Jobs in Somerset

solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯

Reporting to the Head of I.T , the successful candidate will be hard working and be interested in increasing their experience. Role Dealing with 1st line support calls Setting up users on all systems and applications. Setup of new laptops and desktops Assistance with server setup and migrations DR testing Office 365 Mimecast admin Training The successful applicant will complete … and obtain a Level 3 Digital Support Technician Qualification through Learning Curve Group. You will be taught through: 4-6 Weekly 1-2-1 sessions with your tutor 6 weekly hours of off-the-job training The course is a 14-month programme Progression into full-time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider LEARNING More ❯