6 of 6 Apprenticeship Microsoft 365 Jobs in Somerset

Support Apprentice reports to Squarcle’s IT Manager. Main duties include supporting the IT Manager in configuring, maintaining, securing and supporting the business's internal environments (MS Azure/Office365, networks etc). Additionally, the apprentice will provide hardware support for colleagues’ laptops and peripherals. Role Configuration, maintenance, security and support of Squarcle’s IT eco-system (hardware, software, networks … . Configuration, maintenance, security, and support of Squarcle’s Microsoft Office365 footprint, including Office apps (Word, Excel, PowerPoint) and email (Outlook). Configuration, maintenance, security, and support of Squarcle’s network provision including router configuration, VPN license allocation, physical office, and remote connectivity. Configuration, maintenance, security, and support of Squarcle’s hardware provision including build, support, and fault diagnosis … Contribute to continual service improvement initiatives. Support the configuration and sustainment of companies Dev Sec Ops Azure domains. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯

incoming phone calls and emails from users requiring IT assistance. Provide remote support using monitoring and management software. Perform tasks ranging from password resets to cloud service configurations (e.g., Microsoft 365). Document IT requests and maintain accurate records of support activities. Visit supported schools and business sites to resolve technical issues. Engage with staff in person … Assess and document end-user IT environments during site visits. Assist in the setup and maintenance of cloud-based IT services. Support users in navigating and utilising platforms like Microsoft 365. Collaborate with external support providers when necessary to resolve complex issues. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist … Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job More ❯

and building computers for customers Take on ad hoc project work as directed by the IT Helpdesk Manager Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. On successful completion More ❯

you’ll take on more responsibility, including calls, feedback sessions, and helping shape how we support our users. Training Why choose AI & Digital Support? This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI … DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments. Apprentices will learn to use a variety of tools and technologies, including: Microsoft 365 Microsoft Copilot SaaS (Software as a Service) applications 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. More ❯

tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies, particularly More ❯

systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider teams to resolve … security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration … Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week 37.5 hours per week, Monday to Friday, shifts between 8.00am - 6.00pm. Expected Duration More ❯