4 of 4 Apprenticeship Microsoft 365 Jobs in Somerset

customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote-based, you will occasionally be required to visit customer sites across the East … remote support tools Logging, updating and managing support tickets through the service desk system Diagnosing and resolving common hardware, software and connectivity issues Microsoft Cloud & Identity: Supporting Microsoft 365 environments including user administration and troubleshooting Managing user accounts and permissions via Entra ID Hardware & Infrastructure: Building ...

desktop system within the office network are appropriate and are being followed Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

Bars, floor walks, and onboarding activities. Assist with laptop imaging, equipment setup, user onboarding, and hardware deployment. Support meeting room and AV technologies including Microsoft Teams Rooms, Zoom Rooms, wireless presentation systems, and hybrid meeting tools. Assist with troubleshooting Microsoft 365 applications, Microsoft Teams, Zoom ...

email, and ticketing system (ServiceNow). Log, triage, and resolve incidents and service requests in accordance with SLAs. Provide support for Windows 11, Office 365, and standard business applications. Assist with hardware setup and troubleshooting (laptops, desktops, printers, mobile devices). Support user account management … Microsoft Entra ID. Escalate complex issues to 2nd/3rd line support or relevant resolver groups. Maintain accurate documentation of issues, resolutions,( and user interactions. Training BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully ...