3 of 3 Apprenticeship Customer Experience Jobs in the South East

content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This is a development role as part of the Council … standards Reviewing and improving website content based on feedback and service needs Updating and testing online forms and digital processes Support the improvement of customer journeys by identifying simple usability issues Carry out testing of digital services and report any issues or improvements Observe and learn how digital systems ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods, including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers … technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience Have good verbal and written communication skills and be capable of performing tele-sales activities Provide required support for digital marketing activities to bring ...