4 of 4 Apprenticeship IT Support Jobs in the South East

As an IT Support Apprentice, you’ll gain practical, hands-on experience supporting, maintaining and improving IT systems, while working towards an industry-recognised qualification. You’ll be part of a small team delivering prompt support to colleagues across all departments, from workshop-floor staff to senior management. Role Key responsibilities Assisting with troubleshooting and resolving … IT issues (hardware, software, and network). Responding to support requests via our ticketing system and in person. Supporting the setup of new user accounts, devices, and equipment. Helping maintain and update IT documentation, guides, and asset records Assisting with installing, configuring, and testing hardware and software. Supporting colleagues in using applications and systems effectively. Learning and … we’re looking for Enthusiasm for technology and problem-solving. Good communication skills and the ability to work well with different teams. A logical, methodical approach to troubleshooting. Basic IT knowledge (Windows, MS Office, internet) – any extra knowledge is a bonus. Willingness to learn and adapt in a busy environment. Minimum GCSEs at grade 4/C or above More ❯

You will be part of a busy IT support team which applies IT support across the whole school estate. Support can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities Service Desk and Technical Assistance: · First line ‘break-fix’ assistance to school … to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customer service Hardware/Software Support and Fault Diagnosis: ·First-line support for workstation and laptop support. Assessment and resolution of hardware/software issues · First line support for printers. Basic assessment and … resolution of hardware issues · First line support for ICT peripheral devices (USB devices, Scanners, tablets, etc)* Assessment of hardware/software issues · First line support for interactive whiteboards and projectors. Basic assessment and resolution of hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks More ❯

will have a positive attitude, attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and … where necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product … set and take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the More ❯

To develop an all-round awareness of IT and the way the IT function supports SWR business processes and goals, while gaining hands-on experience in troubleshooting, user support, hardware and software maintenance, and contributing to the smooth running of day-to-day IT operations. Role Attendance at sites to investigate and support the resolution … of technical issues Supporting the Telecoms activities building and deploying mobile devices Working with project management activities of IT projects Supporting the technical licensing requirements Assisting the IT Security team improving the SWR IT security position, including compliance monitoring, investigation of issues, reporting and developing IT Security policy and process Helping the IT Infrastructure team … to Friday Shifts to be confirmed Expected Duration 2 Years Positions Available 1 Closing Date Friday, 31st October 2025 Start Date Monday, 14th September 2026 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Analytical skills Team working Initiative Flexibility Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade 4 (Desired) About the Employer SOUTH WESTERN More ❯