4 of 4 Apprenticeship IT Support Jobs in the South East

Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up to … date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Training Delivery model: Work-based training More ❯

We are seeking an apprentice that will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support for our customers. This role and has great potential in a vibrant environment to grow. Apply now! You will support projects team with customer IT projects. Role Assist and … direct staff or customers when support tickets are raised Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services Maintain … and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable Support and maintain software and hardware used in the organisation's day-to-day operations and services Provide an excellent level of service to our customers, being professional and courteous at all times In addition to the More ❯

This role is to provide 1st line support for both hardware and software, covering desktop PCs, laptops, tablet/mobile devices, audiovisual & networking equipment, along with identifying & assisting with technical problem resolution. You will learn all aspects of delivering IT support, from end-user devices, servers & networking infrastructure. Role From time to time, you may be required … Friday between 8am-4pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Wednesday, 27th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications … English GCSE or equivalent, grade 4-9 (Essential) Maths GCSE or equivalent, grade 4-9 (Essential) About the Employer MEDHURST COMMUNICATIONS LTD Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our More ❯

As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council. Training Your learning will be a combination of online classroom-based sessions, one-to-one support with a workplace coach and on-the-job learning and will last for 15 months. At the end of the programme, you will complete an end-point assessment and … work may be required. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English More ❯