5 of 5 Apprenticeship IT Support Jobs in the South East

IT Support Apprentice, you will work alongside experienced members of the technical team, providing support to customers and helping to ensure their IT systems and services run smoothly. Role As an IT Support Apprentice, you will work alongside experienced members of the technical team … providing support to customers and helping to ensure their IT systems and services run smoothly. You'll gain practical experience across a range of technologies while developing your technical knowledge in a real-world IT support environment. Duties Provide support for IT-related issues ...

grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton. They are now looking for an apprentice to support both of their offices to support with user assistance, hardware support, documentation knowledge and projects. Role Support & User Assistance … first point of contact for basic IT support queries from staff across all offices and remote working environments Provide polite, professional and timely support in person, by telephone, by email and through remote support tools Log, update and progress IT support requests, ensuring accurate ...

IT Support Technician Apprentice will work as part of HALO’s ICT team, providing first and second-line technical support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services … user devices, and ICT systems. Role Assist staff with all their technical needs Triage and manage IT requests submitted to the IT Service Desk Setup and image devices (laptops, mobiles etc.) Day to day support of management for the HALO Trust’s Microsoft 365 estate Support ...

During this apprenticeship, you’ll build foundational IT knowledge through mandatory units in both Hardware and Software pathways. Both pathways cover core modules like Methodologies and Principles, Core Technical Knowledge, and Security and Legislation, with options tospecialise in Hardware or Software. Role Duties and Responsibilities Collaboration: Work with … IT team and other departments to support overall IT operations. Software Installation: Assist with installing software across the business. Onboarding Support: Help set up new starters with access ID cards, laptops, mobile phones, and more. IT Support: Provide basic IT assistance and liaise ...

will answer end-user support requests received via email, online forms and the telephone. Working at the forefront of the support department, you will prioritise and log support requests, liaise with clients to diagnose and fix problems and escalate issues to more experienced engineers where necessary. Role … Answer telephones and email, log calls, identify urgency and impact, ensure timely resolution of jobs 1st level support – solve simple queries Routine housekeeping on servers; eg backups, anti-virus, updates and renewals Grow technical knowledge and ability to solve problems and provide on-going support for clients Check ...