2 of 2 Apprenticeship IT Technician Jobs in the South East

will assist the IT Helpdesk Supervisor in providing 1st- and 2nd-line helpdesk support and in the installation, maintenance, and administration of computer equipment and associated software, telecoms, and audiovisual systems. Role Ensuring that the IT Services service level agreement (SLA) is adhered to at all times Assist … with providing 1st- and 2nd-line helpdesk support on a daily basis Responsible for ensuring that all IT helpdesk requests are logged using helpdesk software Assist with the production of user documentation Responsible for escalating support requests to an appropriate team member as and when required Contribute ...

this role, you’ll play an important part in our UK IT team, supporting a wide variety of users, applications and IT systems. You will provide an on-site IT support across our UK offices, help to resolve incidents received from our service desk partner, and carry … operational tasks. Role What you’ll be doing: Learn how to support IT equipment, applications, and systems used across our offices Provide both on-site and remote support, helping resolve incidents alongside our service desk partner and other IT teams Carry out operational tasks, such as computer imaging ...