5 of 5 Apprenticeship Office-365 Jobs in the South East

Provide first-line technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations, migrations, and project ...

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade C/ ...

finish Speaking with customers in a professional and helpful way Investigating problems using internal notes, documentation and online resources Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint Supporting Windows PCs, laptops, printers and mobile devices Helping with user account setup, password resets and permissions Learning networking … What You Will Learn: This apprenticeship will give you a broad foundation in business IT support. You will have the opportunity to learn: Microsoft 365 administration Outlook, Teams, SharePoint and OneDrive support Windows device troubleshooting Networking fundamentals Ethernet and fibre cabling Wi-Fi troubleshooting Cloud services Cyber security basics ...

services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows ...

services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows ...