1 of 1 Apprenticeship Remote Monitoring and Management Jobs in the South East

Working as part of Purdicom’s Technical team we will guide and encourage you to excel with your apprenticeship and provide a well-rounded introduction to your career in IT. Within a small team you will encounter a wide variety of experiences and challenges from end user support, administrator tasks and server related issues. Role Fault finding IT issues Investigation … and resolving end user queries and faults with any IT related end user software and/or equipment Microsoft administration Deployment of IT equipment Use of an RMM (Remote Monitoring & Management) software to support end users Provide troubleshooting and technical support face to face, via phone, web-based tools and email for our internal users Additionally, when not carrying out … model: Work-based training with your employer Day release during term time (approximately 1 day a week for 1 year) Regular meetings with your training coordinator to monitor progress and well-being Approximately four on-site assessment visits per year Level 2 Functional Skills in Maths and English (7 days at college for each, if required) Off the job training More ❯